Human Resources Manager

**Position Summary**

The Manager, Human Resources leads the functions of the Human Resources portfolio which includes Human Resources, Occupational Health, Staffing Office and Volunteer Services.

The Human Resources Manager is responsible for providing strategic and operational leadership for all HR functions at Stevenson Memorial Hospital, a community hospital dedicated to delivering compassionate and high-quality patient care. This role leads initiatives that attract, develop, and retain a skilled and engaged workforce aligned with the hospital’s mission, vision, and ICARE values. The HR Manager plays a key role in supporting a positive workplace culture, employee and Labour relations, and organizational effectiveness.

**Key Responsibilities**
- Advises and contributes to the overall workforce planning and retention strategy to meet current and future needs.
- Manages organizational compensation and benefits policies and provisions; review exceptions to individual compensation requests/issues and ensure they are aligned with organizational policies, practices, balance and equity.
- Manages the grievance, mediation, and arbitration process.
- Researches, negotiates and strategizes as Chief Spokesperson for hospital during collective bargaining process (ONA, OPSEU 360, OPSEU 396).
- Advises management and OHA on negotiated contract changes and assist with strategic implementation.
- Advises and coaches the leadership team in the interpretation and implementation of local and central collective agreements, employment legislation, labour relations developments, employment standards, and human rights.
- Monitors effectiveness and quality of work/life balance through periodic employee engagement activities.
- Establishes and evaluates benchmarks, goals, and objectives aligned with corporate strategic direction; establishes performance metrics and monitoring systems.
- Ensures existing human resources policies, procedures, standards and practices that are consistent with the principles of fairness and equity and aligned to current legislative requirements (Employment Standards Act, Ontario Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, Hospital Labour Disputes Arbitration Act, Ontario Labour Relations Act, Public Sector Labour Transition Act, etc.); recommends revisions/modifications and/or new policies as required.
- Assesses and forecasts implications of current and potential issues; ensures ongoing research into precedents and case law, trends and employment related awards/cases.
- Conducts in-depth cost analysis to assess to inform strategies and recommendations.
- Supports our Volunteer Auxiliary.
- Supports special events, team building exercises, and employee service award and recognition programs.
- Advises on workplace accommodation and short/long term sick leave (HOODIP/LTD).

Human Resources Management
- Manages a team of staff within assigned teams.
- Develops, implements, monitors and evaluates functional, service and team operational plans, goals and objectives.
- Engages staff in discussions of change initiatives and supports team through change.
- Develops human resource plans that indicate staffing requirements for teams.
- Participates in recruitment, selection and hiring of staff as required.
- Conducts performance appraisals for direct reports.
- Manages staff issues and complaints (in consultation with the VP).
- Identifies and promotes factors conducive to a positive working environment for all employees including reward and recognition.
- Promotes an environment supporting continuous development and improvement

Relationship Management
- Establishes and maintains collaborative relationships including all bargaining agents and groups as Collective Agreements are negotiated and ratified.
- Leads and/or participates on internal/external hospital projects and committees.
- Provides information to management by identifying issues affecting the teams.

Health & Safety
- Accountable for taking every reasonable precaution to protect the health and safety of employees under their supervision.
- Responsible to ensure that equipment is safe, properly instructs employees on safe operation and use and ensure employees follow established safe work practices and procedures.

Fiscal Responsibility
- Manages budget allocation for assigned area of responsibility.
- Meets with staff to identify program needs and develop input to fiscal and operational planning.
- Other duties as assigned.

**Education/Experience**
- University degree in Human Resources/Labour Relations/ Business Administration, required
- Certified Human Resources Leader (CHRL) designation (or in progress) preferred.
- Minimum 5 years of progressive HR experience, with at least 2 years in a leadership or advisory capacity; experience in healthcare or unionized environments is an asset.
- Demonstrated experience in drafting and negotiation settlements in a complex union environment with multiple