On-site Technical Support

3 days ago

Aurora, Canada OPUS Consulting Group Ltd. Full time

**About OPUS**

**Opus**’ executives and IT professionals have over a Century of combined industry and business experience. Each of our senior consultants has a minimum 15 years of hands-on IT experience; a select, knowledgeable group well-versed in all aspects of infrastructure design, project management, management consulting, acquisition, deployment, outsourcing, business resumption strategy and IT systems support.

Our employees are an essential component of the value we bring to client relationships. Each staff member is empowered to make decisions, is responsive, accessible and flexible within our guiding principles, ensuring that we address customer needs quickly and effectively.

Our IT Professionals are skilled in Data Security for the Edge to End Point, Networking, Compute, Storage, Data Protection and all carry Industry Recognized and Manufacturer Certifications. However, we are more than just a Security Company. Our Five Step Project Management and Execution Process ensures successful IT Projects: Discover, Design, Plan, Implement and Train or Support your IT Team and Infrastructure.

Although based in Vancouver, we are the leading Managed IT Service provider across Western Canada.

**Job Overview**

**Responsibilities**:

- Assist users with IT-related problems in person
- Utilize IT service management tools Autotask to track and resolve issues
- Set up and configure desktops, laptops, and peripherals for end-users
- Collaborate with the IT team to escalate complex technical issues
- Maintain accurate records of technical issues and solutions for future reference

**Qualifications**:

- Proficiency in IT support, technical support, and desktop support
- Strong knowledge of operating systems such as MacOS and Windows
- Familiarity with LAN networks and computer hardware components
- Experience with IT service management tool Autotask is a plus
- Excellent problem-solving skills and ability to prioritize tasks effectively

**Job Type**: Fixed term contract

Pay: $75.00-$95.00 per hour

Expected hours: 4 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Aurora, ON L4G 6X5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT support: 3 years (required)

**Language**:

- English (required)

Licence/Certification:

- CompTIA A+ (preferred)

Work Location: In person

Application deadline: 2024-09-27
Expected start date: 2024-10-01

  • Technical Support

    2 weeks ago

    Aurora, Canada York Support Services Network Full time

    **One Full-time Contract (18 months)** This position requires some inhouse support days and travel to satellite offices to support staff if not possible over phone.

  • Technical Support

    1 week ago

    Aurora, Canada Your Support Services Network Full time

    **About the Organization** Are you interested in making a difference? Are you looking to instill hope and inspire change? Your Support Services Network (YSSN) is a non-profit charitable organization that offers competitive compensation packages. We also know that a job is more than a pay cheque. We offer our staff the opportunity to work together to make a...

  • Bilingual Technical Support

    1 week ago

    Aurora, Canada IT Unlock Consulting Full time

    We are looking for **Technical Support person with Level 1, 2 support** and who is **Bilingual (English, French)**. This role provides Tier 1 and Tier 2 bilingual (English/French) technical support to corporate office and store technology users for support assistance. This role is responsible for providing any required maintenance to ensure that systems are...

  • Site Superintendent

    2 weeks ago

    Aurora, Canada Gottardo Group of Companies Full time

    Gottardo Group of Companies. **We are seeking an experienced Site Superintendent with Hotel experience**: - Provide overall construction management including design, budget, and schedule in conjunction with the Project Manager, Subcontractors, Owner, Engineers, and Architects. - Manage work on-site to ensure the compliance of construction with the...

  • Site Superintendent

    7 days ago

    Aurora, Canada Gottardo Group of Companies Full time

    Gottardo Group of Companies is a Developer of office, commercial & industrial properties. The head office is located in Vaughan. We are seeking an experienced **Site Superintendent for construction of a new Hotel project**: - Provide overall construction management including design, budget, and schedule in conjunction with the Project Manager,...

  • Site Superintendent

    2 days ago

    Aurora, Canada Gottardo Group of Companies Full time

    Gottardo Group of Companies.We are seeking an experienced Site Superintendent with Hotel experience!Responsibilities: Provide overall construction management including design, budget, and schedule in conjunction with the Project Manager, Subcontractors, Owner, Engineers, and Architects.Manage work on-site to ensure the compliance of construction with the...

  • Site Superintendent

    2 days ago

    Aurora, Canada Gottardo Group of Companies Full time

    Gottardo Group of Companies.We are seeking an experienced Site Superintendent with Hotel experience!Responsibilities: Provide overall construction management including design, budget, and schedule in conjunction with the Project Manager, Subcontractors, Owner, Engineers, and Architects.Manage work on-site to ensure the compliance of construction with the...

  • Technical Director

    2 weeks ago

    Aurora, Canada Safe Roads Engineering Full time

    Position: Technical Director - Planning Location: SRE - Hybrid Reports to: President of SRE Established in 2013, Safe Roads Engineering (SRE) is a leading engineering consulting firm based in Ontario, Canada. We have recently embarked on an exciting phase of company growth. To support this phase, we are seeking a Technical Director - Planning. This role...

  • Technical Order Management Associate

    1 day ago

    Aurora, Canada KTI Limited Full time

    **Position Summary/Purpose**: To meet the goals and objectives of KTI Limited while providing internal and external Customers with a positive experience, the Technical Order Management Associate (on the Gas team) is expected to perform and execute on all tasks related to Order Management including Order Fulfillment, meeting KPI expectations and ensuring the...

  • Communication Administrative Assistant

    3 days ago

    Aurora, Canada Your Support Services Network Full time

    At Your Support Services Network (YSSN), we believe in making a difference. As a non-profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs—helping them build meaningful connections and live their best lives. **Job Opportunity** **Communication Administrative Assistant** **One...