Administrator

**ABOUT SHALOM VILLAGE**:
Shalom Village transforms the lives of older adults In Hamilton through a variety of programs and services, including long-term care (Levy Long Term Care and the Gould Long Term Care), assisted living apartments, convalescent care, and community wellness and social programs. It provides an unwavering commitment to making every day the best day possible for the seniors for whom they provide care.

What makes Shalom Village different is its unique “AT HOME” approach to care. Staff help residents maintain their quality of life by providing opportunities for residents to participate in activities that have personal meaning and value. The staff provide opportunities for the continuity and fulfillment of each resident’s life interests, values and activities in a Jewish context for all persons requiring long-term or respite care.

Founded by the Jewish Community for the benefit of all seniors throughout the Hamilton Region, Shalom Village’s Jewish values and traditions ensure that all residents, benefit from the respect, compassion and dignity inherent in the Jewish faith. As a resident-centered campus of care, Shalom welcomes and celebrates residents of all faiths.

The Administrator here at Shalom Village supports and embraces our resident-centred social culture and be proud to deliver the highest quality of personal and nursing care to our residents. As a key member of our leadership team, reporting to the Chief Executive Officer (CEO), the Administrator is pivotal to the day to day operations of our home. The Administrator works collaboratively with the Director of Care, Assistant Director of Care, and other direct reports in providing leadership, exercising critical thinking and establishing goals and objectives that align with the mission, vision and values of Shalom Village.

**Major Responsibilities**:
**Care**

In addition to providing leadership to the care teams, the Administrator is responsible for the operational planning, developing and implementing the strategic plan and other corporate priorities, and measuring and evaluating processes to ensure that compliance with the Long Term Care Home Act is met. Ensures alignment and coordination of activity and quality of output between teams under their direction. Ensures focus is service excellence, communication/transparency, innovation, and data integrity and work flow integration. Ensures compliance in clinical documentation and care planning procedures and various applicable college standards. Oversees escalated complaints from residents, clients, and/or families. Represents the Home in Provincial, Regional, and community planning forums or meetings. The Administrator directs the development and maintenance of systems that provide opportunities for effective communication with residents, clients, and families (e.g. information sessions, support groups, satisfaction surveys etc.).

**Operations**

Preparing quarterly reports to the CEO including budget variance analysis, compliant trend analysis, critical incident reporting trend analysis, near miss trend analysis and emergency preparedness status updates are essential to the effectiveness of the Administrator role. Program updates, Quality Improvement Plan (QIP) initiatives, and a balanced scorecard are key indicators of success. Overseeing the Continuous Quality Improvement Programs (CQI) of the Home such as inspection protocols, indicators, and annual program evaluations. Identifying areas for improvement, trends, and implement initiatives indicate a critical and creative approach.

The Administrator promotes, supports, and participates in a system of standards through the Accreditation process. Directs and ensures the coordination of ordering, inventory management, distribution, and appropriate and safe use of supplies and equipment for the Long Term Care Home. Exemplifies and ensures excellent customer service. The Administrator Chairs/attends various meetings as required.

Ensuring the implementation of risk management related activities to optimize resident safety and mitigate risk related to training, physical plant, equipment, systems and processes, regulations and legislation are part of the Administrator’s role here at Shalom. Adherence to legislation/policies and procedures as well as ensuring policies and procedures are established, implemented, revised, and adhered to. Maintains an active presence in the home to ensure the safety and quality of service provision, adherence to policies and procedures, and the effectiveness of systems and processes.

The Administrator develops, manages, and administers annual and multi-year capital and operating budgets for the operating unit ensuring support of Council’s objectives, financial transparency and accountability, monitoring budget adherence, identifying and explaining variances, and financial reporting is effectively managed in compliance with corporate financial policies. Ensures goods and services are acqu