Administrative Receptionist

4 weeks ago


Ottawa, Canada Orleans Honda Full time

Alpha Auto Group ("AAG") is a growing and nationally focused auto dealer group based in Toronto, with various locations across Canada and the USA. AAG’s mission is deeply rooted in delivering best in class service for our valued customers by putting our customers first through world class service. With the ever increasing demand for support and service in the auto industry, our **Orleans Honda**location is looking for an experienced **Service Receptionist**. **Hours**: - Monday - Friday: _ 7:30am - 4pm **Responsibilities** - Record all service customer invoices in an Excel spreadsheet. - Submit daily receipts to the accounting department. - Collect sales and service receipts, cross-reference with the POS machine breakdown to ensure accuracy, and pass them to parts for reconciliation. - Receive and stock new vehicles, manage keys, and stock tags for both new and used vehicles. - Perform various tasks to support the service and sales departments. - Answer calls for both service and sales departments, directing them to the appropriate person or taking messages as needed. - Assist in scheduling service appointments in XTime - Follow up with service customers a day or two after their service to gather feedback and document it. - Address any issues or complaints by bringing them to a service advisor or manager for resolution. - Log all call details and customer feedback in the Excel spreadsheets. - Monitor customer survey responses and scores on InMoment. - Create two daily reports on CSI survey scores for management using the CSI Daily report Excel spreadsheets. - In the afternoon/evening report, include a detailed list of answered or unanswered calls, along with the caller's feedback. **Qualifications** - Previous experience in an administrative role - Deep passion and interest in human centered customer experiences - High attention to detail and able to work with mínimal supervision - Comfort working with all levels of staff and customers - Strong verbal and written skills and proficiency in English Proficient in Microsoft Office Applications (Excel, Word, Outlook) Pay: $21.00 per hour **Benefits**: - Extended health care - Paid time off **Education**: - Secondary School (preferred) **Experience**: - Customer Service: 2 years (preferred) **Language**: - French (preferred) - English (required) Work Location: In person



  • Ottawa, Canada Delta Force Mechanical Inc. Full time

    **About Us**: We're one of the fastest growing organization in the Green Energy sector. We pride ourselves on providing excellent customer service and creating a positive, welcoming atmosphere for our clients, visitors, and staff. We are currently looking for a **Receptionist & Front Desk Associate** to join our team and be the first point of contact for...


  • Ottawa, Canada Focus Medical Ancillary Inc. Full time

    **Overview** **Duties**: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person or department - Answer, screen, and forward incoming phone calls - Perform clerical duties such as filing, photocopying, scanning, and faxing - Maintain office security by following safety procedures and controlling access...


  • Ottawa, Canada Stonedeco Inc. Full time

    **Job Summary**: **Responsibilities**: - Greet and welcome guests in a friendly and professional manner. - Answer and direct phone calls promptly. - Maintain a tidy and presentable reception area. - Assist with clerical tasks such as typing, filing, and data entry. - Close sales and follow up with customers. - Learn how to price customers for custom...


  • Ottawa, Canada Ibiska Telecom Full time

    **Administrative Assistant / Receptionist** IBISKA has an open position for an Administrative Assistant / Receptionist to work as part of our Finance and Administration team. IBISKA's business environment is service oriented, collaborative, team focused and fast paced with opportunity for learning and career growth. We are looking for a dynamic and...


  • Ottawa, Canada Buildmart Windows and Doors Full time

    **Job Summary** We are seeking a highly organized and motivated Receptionist/Administrative Assistant with experience past experience in call centres **Duties** - Greet visitors and clients at the front desk, providing a welcoming atmosphere. - Manage incoming calls, directing them to appropriate personnel and taking messages when necessary. - Perform data...


  • Ottawa, Canada Alpha Auto Group - Camco Acura Full time

    Alpha Auto Group ("AAG") is a growing and nationally focused auto dealer group based in Toronto, with various locations across Canada and the USA. AAG’s mission is deeply rooted in delivering best in class service for our valued customers by putting our customers first through world class service. With the ever increasing demand for support and service in...


  • Ottawa, Canada Huntington Properties Full time

    **Huntington Properties - Receptionist/Administrative Assistant** Huntington Properties is a well-established, Ottawa based, multi-faceted real-estate development and management Company with expertise in all sectors of commercial and residential real estate and a focus on acquiring, developing and managing real-estate assets. We are a dynamic and...


  • Ottawa, Canada iCAD Dental Full time

    **About iCAD Dental** An innovative and growing leader in digital dentistry, iCAD Dental is an intimate team of intelligent and passionate technical professionals, advancing intelligence-based computer-aided design for the digital dentistry industry. We’re committed to optimizing dental laboratory services in a fast-changing landscape, giving our clients...


  • Ottawa, Canada Capital Pro Group Inc. Full time

    START DATE: IMMEDIATELY **Responsibilities**: - **Receptionist duties**: answering phones, booking appointments, greeting clients, collecting client documents, maintain cleanliness of the office - Maintain confidential client records; scanning document, updating electronic database - Collect and prepare files for daily client meetings: prepare boardroom...

  • Office Administrator

    2 weeks ago


    Ottawa, Canada laurysenkitchens.com Full time

    Laurysen Kitchens in Ottawa is hiring a **full-time** OFFICE ADMINISTRATOR/RECEPTIONIST. If you are an excellent communicator, like working with the public, can use a multi-line phone system, and can create positive first impression with our customers we’d like to hear from you! You will be responsible for - Conveying a positive and welcoming first...