Ocean Import Coordinator

2 days ago

SaintLaurent, Canada OEC Group (Canada) Full time

The OEC Group, a leading international freight forwarder and logistics provider worldwide, is looking for dynamic, highly motivated team players who are dedicated to excellence and welcome challenging and rewarding opportunities. We offer a hybrid work environment, excellent benefits, opportunities for growth within the company and salary commensurate with experience. The OEC Group is an Equal Opportunity Employer.

We are currently seeking to fill the regular full-time Ocean Import Coordinator - USA role located in St-Laurent, Qc. This role will be responsible for handling shipments from overseas to the United States.

**Responsibilities**:
Working under the direction of the Ocean Import Manager, the Ocean Import Coordinator has the following main responsibilities:

- Handling ocean import freight files
- Shipment delivery arrangements and planning
- Verification of OBL & payment requirements prior to shipment release
- Read, monitor and respond promptly to all incoming communications (clients and other business partners - domestic and overseas) in order to properly manage and control daily operational issues
- Guaranteeing and billing of storage / demurrage for approved accounts
- Responsible to ensure the approval of supplier’s invoices and verifying overseas affiliate’s remittance on a timely basis
- Responsible for resolving in a diligent and business efficient manner customer complaints and implement measures to prevent their frequency and recurrence
- Responsible to resolve internal and operation problems on a diligent and business efficient manner in order to prevent service deficiencies and/or customers’ dissatisfaction
- Improve on an ongoing basis internal systems and procedures in order to favor customer service and department internal efficiency
- Complete customer billing
- Other tasks and duties assigned from time to time by the immediate supervisor

**Role Requirements**:

- Minimum 2 years of experience in similar position with an International Freight Forwarding organization
- Certification or diploma in a related field of studies
- Knowledge of the United States market
- Strong people skills
- Good communication skills and customer service oriented
- Ability to set priorities and organize workload assigned in an efficient manner
- Good computer skills
- Able to work under pressure
- Bilingual (French and English) an asset

**Working conditions**:

- Hybrid work environment

This role is for someone looking to develop a career. It is a rewarding opportunity in an ever growing company in a thriving global industry.

**To Apply**:
Please send your resume and cover letter

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Freight Forwarding: 2 years (preferred)
- Ocean Import Operations Billing: 2 years (preferred)

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