Ocean Import Coordinator

1 week ago

SaintLaurent, Canada OEC Group Canada Full time

The OEC Group, a leading international freight forwarder and logistics provider worldwide, is looking for dynamic, highly motivated team players who are dedicated to excellence and welcome challenging and rewarding opportunities. We offer hybrid working conditions, excellent benefits, opportunities for growth within the company and salary commensurate with experience. The OEC Group is an Equal Opportunity Employer.

We are currently seeking to fill the regular full-time hybrid **Ocean Import Coordinator - Dispatch **role located in St-Laurent, Qc. It is an excellent opportunity to join our Dispatch team.

**Responsibilities**:
Working under the direction of the Ocean Import Manager, the Ocean Import Coordinator - Dispatch will be mainly responsible for arranging and planning shipment deliveries to customers.
- Handling ocean import freight files
- Shipment delivery arrangements and planning
- Verification of OBL & payment requirements prior to shipment release
- Read, monitor and respond promptly to all incoming communications (clients and other business partners - domestic and overseas) in order to properly manage and control daily operational issues
- Guaranteeing and billing of storage / demurrage for approved accounts
- Responsible to ensure the approval of supplier’s invoices and verifying overseas affiliate’s remittance on a timely basis
- Responsible for resolving in a diligent and business efficient manner customer complaints and implement measures to prevent their frequency and recurrence
- Responsible to resolve internal and operation problems on a diligent and business efficient manner in order to prevent service deficiencies and/or customers’ dissatisfaction
- Improve on an ongoing basis internal systems and procedures in order to favor customer service and department internal efficiency
- Complete customer billing
- Other tasks and duties assigned from time to time by the immediate supervisor

**Skills & Attributes**:

- Minimum 1 year of experience in a similar position arranging local deliveries with transportation companies
- Certification or diploma in a related field of studies, an asset
- Strong people skills
- Good communication skills and customer service oriented
- Ability to set priorities and organize workload assigned in an efficient manner
- Good computer skills
- Able to work under pressure
- Bilingual (French and English), a must

**Working conditions**:

- Hybrid working - on-site and remote

This role is for someone looking to develop a career. It is a rewarding opportunity in an ever growing company in a thriving global industry.

**To Apply**:
Please send your resume and cover letter.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- dispatching: 1 year (preferred)

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