Medical Office Reception and Assistant

7 days ago


Red Deer, Canada Central Alberta Dermatology Full time

**Responsibilities & Requirements**

**Key Responsibilities**

**Administrative Duties**
- Maintain smooth patient flow throughout the clinic with professionalism, empathy, and a welcoming attitude.
- Greet and check in patients, updating personal and demographic information in the EMR (MedAccess experience an asset).
- Create and maintain accurate patient files, ensuring information such as PHN, next of kin, and contact details are current.
- Document relevant medical and personal information, as well as patient interactions, in the EMR.
- Provide patients with clear instructions for follow-up appointments, medical tests, and procedures.
- Prepare and distribute required forms or special instructions for upcoming visits.
- Arrange patient bookings for tests, specialist appointments, x-rays, and other referrals both locally and externally.
- Communicate preparation requirements for procedures and tests performed at the clinic.

**Medical Support Duties**
- Prepare exam rooms for both booked and walk-in patients, assisting with gowns or necessary clothing changes.
- Set up surgical or dressing trays for procedures.
- Record patient vitals, including weight, height, and blood pressure.
- Assist physicians with procedures such as minor surgeries, dressings, sutures, wart treatments, and cosmetic removals (as directed).
- Clean and sterilize exam rooms, equipment, and—if required—patient washrooms.
- Maintain medication sample inventory, checking for expired items.
- Follow laboratory specimen collection and transportation protocols.
- Perform and document daily sterilization/reprocessing of medical instruments.

**Qualifications**
- 2-3 years of experience as a Medical Office Assistant.
- Post-secondary education in medical office administration, unit clerk training, or related field.
- Strong knowledge of medical terminology and clinical processes.
- Experience working in a medical or clinical environment (dermatology experience an asset).
- Proficiency in EMR systems (MedAccess preferred).
- Exceptional multitasking skills with a high level of accuracy.
- Energetic, empathetic, and committed to delivering excellent patient care.
- Team-oriented, respectful, and adaptable in a fast-paced environment.

What we offer:

- Competitive salary
- Product and services discount
- Friendly and supportive work environment
- Training that will expand your current skill set

**Job Types**:

- Full-time vs Part-time (Part-time hours: 16-40 per week )
- Salary: $18.00-$21.00 per hour
- Schedule**:Monday to Friday + Weekends as needed**:

- Work Location: In person

Pay: $17.00-$21.00 per hour

**Benefits**:

- Company events
- On-site parking

Ability to commute/relocate:

- Red Deer, AB: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Language**:

- English fluently (required)

Work Location: In person



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