Medical Office Assistant

24 hours ago

Red Deer, Canada Peak Medical Specialty Centres Full time

**Medical Office Assistant - Red Deer Location**

**About Peak**:
**Your Opportunity**:
We are looking for a **Medical Office Assistant (MOA)** to join our Red Deer team. In this role, you’ll play a key part in our dynamic team, supporting daily operations and contributing to an exceptional patient experience. You’ll also provide direct assistance to the allergist during clinic days, manage bookings for PFT (Pulmonary Function Testing) and sleep consultations, and ensure smooth patient flow for efficient clinic operations.

This position reports to the Administration Operations Manager.

**Your Role**:

- Provide in-clinic support to the allergist, including prepping charts, coordinating patient flow, and assisting with documentation and follow-up as needed
- Answer incoming calls and communicate with patients regarding their referrals and appointments
- Schedule appointments across Peak’s multiple locations using Telus Health EMR (Med Access)
- Maintain accurate and up-to-date patient charts and records
- Manage, fax, and distribute patient reports and specialist interpretations
- Serve as a liaison between patients, referring clinics, and the Peak team
- Handle sensitive patient information with confidentiality and professionalism
- Assist with other administrative duties as required
- Manage, track and maintain allergy serum inventory.
- Work closely with multiple medical specialists within the practice to ensure a seamless care experience

**Your Skills & Qualifications**:

- High school diploma or GED required
- 1+ year of experience as a Medical Office Assistant
- Proficiency with Microsoft Office
- Experience with EMR systems (Telus Health/Med Access preferred)
- Excellent communication and customer service skills
- Proactive, solutions-oriented approach to tasks
- Strong ability to work independently and collaboratively
- Committed to continuous improvement and a high standard of care

**Position Details**:

- Full-time, based in Red Deer
- Benefits included

If you’re enthusiastic about supporting healthcare providers and ensuring patients receive timely, compassionate care, we’d love to hear from you

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

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