Medical Office Assistant/receptionist

2 weeks ago


Hamilton, Canada Escarpment Health Full time

**Overview**

This is a part-time position Mon-Thurs 12pm-5pm, with one shift per wk 1-8pm.

**Responsibilities**
- Greet patients warmly and assist them with the check-in process.
- Manage multi-line phone systems to answer calls, schedule appointments, and address patient inquiries.
- Maintain accurate electronic medical records (EMR Telus PS Suite) and ensure confidentiality of patient information.
- Assist with billing and insurance verification processes.
- Utilize software such as Ocean and Clinical Connect for managing patient information and scheduling.
- Coordinate communication between patients and healthcare providers effectively.
- Perform administrative tasks including filing, data entry, and maintaining office supplies.
- Ensure the front desk area is organized and welcoming for patients.

**Requirements**:

- Previous experience in a medical or dental office is preferred.
- Familiarity with medical terminology is essential for effective communication.
- Proficiency in using electronic medical records systems, particularly Ocean and Clinical Connect, is a plus.
- Strong administrative skills with experience in office environments.
- Excellent communication skills to interact professionally with patients and staff.
- Ability to handle multiple tasks efficiently in a fast-paced environment.

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 20 per week

Work Location: In person


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