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Medical Receptionist

2 weeks ago

Hamilton, Canada ÜNITY Medical Centre Full time

ÜNITY Medical Centre is opening soon in Hamilton, Ontario. We are a ünique and integrative medical centre that offers family and urgent care under OHIP, complementary care and natural healing in addition to cosmetic treatments. We are seeking a professional and compassionate individual to join our ÜNITY team as a Medical Receptionist. This position plays a crucial role in providing our patients with a welcoming and efficient experience during their visit and requires patience, organization and excellent customer service.

Job Overview:
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team. As our Medical Receptionist, you will be the first point of contact for patients visiting our office and provide patients with their first impression. Your primary responsibilities will include greeting patients, scheduling appointments, managing patient records, and providing administrative support to the medical staff. Our clinic director was a former naturopath who is a currently practicing MD focusing on primary care who is holistic minded and may require assistance with some minor medical procedures.

**Responsibilities**:

- Greet and check-in patients upon arrival, ensuring a positive and welcoming experience
- Schedule patient appointments and maintain the appointment calendar
- Collect and verify patient information,
- Update and maintain electronic medical records.
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Assist with billing and insurance claims processing
- Coordinate referrals to specialists as needed
- Maintain cleanliness and organization of the front desk area
- Maintain confidentiality in accordance with HIPAA

**Requirements**:

- Previous experience as a Medical Receptionist or in a similar administrative role
- Familiarity with dental office procedures and terminology is preferred
- Proficiency in using electronic medical record systems, such as Epic or Dentrix
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of medical terminology is a plus

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $18.00-$20.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

Work Location: In person