HR Coordinator

**HR Coordinator (Ottawa, ON)**

Multiview is seeking a HR Coordinator to join our team based in the Ottawa office. This role will help maintain Multiview as one of the National Capital Region and Canada’s best SME employers by providing generalist support to all employees in Canada and the US.

Multiview continually strives to create an awesome work environment for its employees to develop and excel in their roles. Our team priorities have been to help the company retain its great culture for its high performing employees while attracting new talent than can help us continue to thrive. In this role, the HR Coordinator’s responsibilities will include, but are not limited to:

- Supporting general staff queries and requirements as a member of the HR team
- Facilitating pre-employment and onboarding activities to ensure a great start to their Multiview employment experience.
- Supporting HR and corporate initiatives related to employee retention, including employee development and training initiatives.
- Employee benefits administration

**WHAT WE ARE LOOKING FOR**:
At Multiview, we want our employees to “Work Smart” by looking for efficiencies in how they work, be “Client Obsessed” by understanding who we are supporting, have a “Stronger Together” attitude that prioritizes teamwork and collective success, and “Believe in Better” mindset and a positive attitude. In this role, as a member of the HR team, you will embody our “People First” value in how we work.

If this sounds like you, read on

**WHAT YOU WILL DO**:
As a core member in the HR team focused on attracting new talent to the company, you will support our headcount growth through the sourcing, recruitment, and onboarding of new talent.

Responsibilities will include:

- Lead the new hire onboarding process by preparing new hire packages, coordinating orientation with all internal teams and ensure all administrative tasks associated with onboarding are completed on time and well documented.
- Coordinate internal resources to support an employee onboarding process that can help new employees become productive in their roles efficiently.
- Maintain all HR records in HRIS (BambooHR) and provide accurate reporting and analysis of metrics dashboards to inform HR decision-making.
- Support the continuous updating of documentation and employee files to ensure applicable human resource legislative requirements within Canada and US are being adhered to.

As a member of the HR team, you will also work on broader HR activities.
- Be an internal and external brand ambassador for Multiview and promote our employer value proposition.
- Administer our Canadian and US employee benefits and support employee utilization.
- Respond to all general staff HR-related questions in a timely manner. Conduct research where necessary to accurately respond to queries and escalate as required.
- Research and recommend ideas to improve current and new human resources processes to ensure we continue to foster an environment of best practices.
- Participate and support in the design, development and delivery of HR programs and processes such as orientation, onboarding, employee engagement (including our semi-annual ENPS), training, and development reviews.
- Support the ongoing review and refinement of our HR policies and changes that improve the employee experience at Multiview.

**Key Relationships**:

- Director of HR
- HR Advisor
- All staff across Canada and the US

**Work Environment**:

- Extensive collaboration with HR team members and other departments
- Based out of Ottawa, ON offices. While this employee can work remotely, the ability to be in the Ottawa office once a week necessary.

**COMPETENCIES PORTFOLIO**:

- **Teamwork**- works with multiple teams cross-functionally, effectively addressing the needs of each team while always keeping the “_People First_” outcomes as the driver.
- **Problem-solving**- Proactive in anticipating and resolving problems. Strong analytical and problem-solving skills to meet the requirements of the project are required. Motivated to find the best solution to the technical problems that might arise, and willing to engage in additional research and discovery to fully understand situations and solutions.
- **Time management**- Ability to handle multiple schedules simultaneously to meet deadlines and prioritize tasks to ensure smooth an experience for internal clients, partners, and prospects.
- **Initiative**- Seek, own and complete tasks using your own initiative; work independently with little supervision; have a strong bias to action and outcomes.
- **Discretion **- Understands the implications of working with confidential information as a member of the HR team and takes appropriate precautions and exercises appropriate discretion with the confidential information that is handled.

**KNOWLEDGE, EXPERIENCE, AND SKILLS REQUIREMENTS**:

- Bachelor’s degree/diploma in Human Resources, a related field OR equivalen