Unit Communication Clerk

**Company Bio**

Trenton Memorial Hospital (TMH) is located in Quinte West, along the beautiful Bay of Quinte. Home to Canada's largest military air base, 8 Wing Trenton, this area boasts exceptional beaches and nature trails, and offers boating, fishing, festivals, and community events that will enrich your family life. Adjacent to the beautiful communities of Belleville, Brighton, Prince Edward and Hastings Counties, Quinte West has so much to offer. Trenton Memorial Hospital provides 24/7 emergency services, has a bustling inpatient unit for acute medical patients, performs an array of day surgery procedures and is the regional centre for ophthalmology. TMH also provides a range of outpatient clinical and diagnostic services including cardiology, pulmonary function testing, diabetes education and management, medical day clinic, mammography, CT, X-ray and laser light urology.The staff, physicians and volunteers at TMH are passionate about providing quality care and treat patients like extended family. They are a skilled, compassionate team of health care professionals with an undeniable loyalty to their hospital and each other.

**Required**

- Post-Secondary School Education in medical secretary/medical transcription or equivalent combination of education and experience.
- Strong public relations/team/customer service communication skills.
- Completed Medical Terminology course.
- Must be able to accept direction and work with minimum supervision.
- Must have satisfactory work performance.
- Must be available to work shifts, weekends and holidays
- Experience with transcription of medical orders.

**Duties**

- Communicates and collaborates effectively with all hospital staff and community partners in care in day to day operations involving patients and families.
- Functions as the unit’s receptionist by directing visitors and answering phones using AIDET process.
- Prepares charts and e-kardex for all new patients.
- Coordinates all patient admissions, transfers and discharges inclusive of chart compilation.
- Maintains patient privacy and confidentially according to PHIPA.
- Adds new chart sheets and files all reports on the patient’s charts.
- Transcribes Doctor’s orders from the Doctor’s order sheet ensuring that assigned nursing staff are aware of Doctor’s orders.
- Prepares requisitions/labels for tests and arranges consultations and appointments for patients either in-house or at other healthcare facilities.
- Arranges transportation for patient transfers and appointments to home or other facilities.
- Orders office supplies as necessary.
- Completes all typing/word processing for the Nursing Unit.
- Completes on line request for staff replacement working in collaboration with staffing office and PCL/in charge and updates daily assignment board.
- Prints off the daily assignment sheets and sends to staffing office with attention to ESP/payroll corrections.
- Participates and maintains occupational health and safety standards.
- Records and completes audits as assigned.
- Completes mandatory annual education.

**Closing Statement**

**Equal Opportunity**

**Physical Demands Analysis**

Strength
- Required Sporadically - lifting/lowering maximum 20 pounds, floor to shoulder or above shoulder
- Required Occasionally - midrange to shoulder lifting

Mobility
- Required Constant - sitting, wrist
- Required Occasionally - standing, walking on hard surfaces
- Required Rarely - climbing ladders or stairs, balancing, kneeling, crouching/squatting

Dexterity
- Required Constant - neck, elbow and wrist movements
- Required Frequently - gripping, fine finger movements
- Required Occasionally - lower back movements, shoulder movements,
- Required Rarely - balancing, kneeling, crouching/squatting, foot action, crawling