Unit Communications Clerk

**Company Bio**

At Quinte Health, guided by our core values of Imagine It's You, Value Everyone, We All Make a Difference, and Stronger Together, our family of four hospitals holds a central role in the mission to enhance lives and foster healthier communities. We operate as a cohesive team, uniting all our hospitals, to deliver local and regional healthcare services. In partnership with our communities, we strive to improve access to high-quality care, right in their own neighborhoods.

Our sense of fulfillment is deeply rooted in the impactful work we do, a sentiment shared by our dynamic teams of staff, dedicated physicians, and committed volunteers. They not only care passionately for our patients but also for each other, embodying our core values at every turn.

We don't just serve our communities; we actively contribute to them. Quinte Health is woven into the fabric of our local landscape, with our team members residing, raising their families, and often retiring right here in the communities they cherish. We are on a constant lookout for compassionate and dedicated individuals to join our team. Our diverse array of exciting roles encompasses positions that span multiple hospitals, as well as opportunities situated within a single hospital. Join us as we live out our values in providing exceptional healthcare close to home.

**Required**
- Post-Secondary School Education in medical secretary/medical transcription or equivalent combination of education (minimum of grade 12) and relative working experience.
- Medical Terminology course completed through a recognized college.
- Strong public relations/team/customer service communication skills.
- Experience with transcription of medical orders.
- Must be able to accept direction and work with minimum supervision.

**Duties**
- Communicates and collaborates effectively with all hospital staff and community partners in care in day to day operations involving patients and families.
- Functions as the unit’s receptionist by directing visitors and answering phones using AIDET process.
- Prepares charts and e-kardex for all new patients.
- Coordinates all patient admissions, transfers and discharges inclusive of chart compilation.
- Maintains patient privacy and confidentially according to PHIPA.
- Adds new chart sheets and files all reports on the patient’s charts.
- Transcribes Doctor’s orders from the Doctor’s order sheet ensuring that assigned nursing staff are aware of Doctor’s orders.
- Prepares requisitions/labels for tests and arranges consultations and appointments for patients either in-house or at other healthcare facilities.
- Arranges transportation for patient transfers and appointments to home or other facilities.
- Orders office supplies as necessary.
- Completes all typing/word processing for the Nursing Unit.
- Completes online request for staff replacement working in collaboration with staffing office and PCL/in charge and updates daily assignment board.
- Prints off the daily assignment sheets and sends to staffing office with attention to ESP/payroll corrections.
- Participates and maintains occupational health and safety standards.
- Records and completes audits as assigned.
- Completes mandatory annual education.

**Equal Opportunity**

**Physical Demands Analysis**

Strength
- Required Sporadically - lifting/lowering maximum 20 pounds, floor to shoulder or above shoulder
- Required Occasionally - midrange to shoulder lifting

Mobility
- Required Constant - sitting, wrist
- Required Occasionally - standing, walking on hard surfaces
- Required Rarely - climbing ladders or stairs, balancing, kneeling, crouching/squatting

Dexterity
- Required Constant - neck, elbow and wrist movements
- Required Frequently - gripping, fine finger movements
- Required Occasionally - lower back movements, shoulder movements,
- Required Rarely - balancing, kneeling, crouching/squatting, foot action, crawling