Client Service Coordinator
6 days ago
**Client Service Coordinator (Remote Position)**
Location: Remote but must live in the Lower Mainland of BC.
**Hours: Tuesday-Saturday, hours to be determined (will be between the hours of 7:30am to 5:30pm)**
Who We Are
Westside Pest Control is a locally owned and operated business that delivers high-quality pest control services with a focus on low environmental impact. Our mission is to build strong customer relationships while maintaining a positive, rewarding, and team-oriented work environment.
What We’re Looking For
Westside Pest Control is seeking a Client Service Expert who thrives in a team focused, customer service-oriented, fast-paced environment.
Key Responsibilities
- Scheduling & Coordination: Optimize technician routes to minimize drive times and ensure efficient scheduling.
- Administrative Excellence: Handle data entry, reporting, and other administrative tasks with high attention to detail.
- Team Collaboration: Work closely with other CSC’s and technicians to align schedules, service requests, and provide ongoing customer communication.
What You Bring to the Table
- Customer Service Experience: 3+ years in a customer service role, ideally in a fast-paced office environment with administrative responsibilities.
- Customer-Centered Approach: Ability to maintain a positive, empathetic communication style while meeting sales targets.
- Independent & Self-Motivated: Able to work efficiently from home
- Geographical Knowledge: Familiarity with the Lower Mainland to support efficient service routing.
- Tech-Savviness: Strong computer skills and ability to adapt quickly to new systems.
- Communication Skills: Fluent English with excellent verbal and written abilities.
What We Offer
- $50K - $60K per year. $23/hr + commission ($300-$1000+/month)
- Extended Health Benefits, Dental and Vision Care,
- RSP Matching
- Bonuses
- 3 weeks paid vacation
- Work from home
- Staff Events
- An opportunity to be part of a supportive, like-minded team with a positive work culture.
**We are only hiring applicants who live in our Service Area. Applications from outside the Lower Mainland,BC will not be looked at.**
Pay: $50,000.00-$60,000.00 per year
Additional pay:
- Commission pay
**Benefits**:
- Casual dress
- Company events
- Dental care
- Paid time off
- RRSP match
- Vision care
- Work from home
Flexible language requirement:
- French not required
Work Location: Remote
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