Rcmp - Administrative Assistant - Term (12 Months)

**Company Biography1**:
The City of Airdrie fosters a culture of accountability and values open dialogue, innovation and entrepreneurial spirit, collaborative relationships, learning, ownership, and encouraging the heart. We are searching for another team member who will help us get to the next level.

**We Are**:
We’re a place where you can grow. We’re a place where you’re encouraged to learn and be innovative. We’re a place where people take ownership and do what they say they’ll do. We’re a place where colleagues are friends and neighbours are customers. We’re a place where health, wellness and safety are top of mind. We’re a place where you just might be a perfect fit.

**Our Team**:
As part of the Municipal Policing Contract, the City of Airdrie provides administrative and operational support to the members of the Airdrie RCMP. The Municipal Support Unit consists of a variety of positions and responsibilities within the detachment.

We are looking for a dedicated and positive individual to join our team as an Administrative Assistant. This position forms an integral part of the unit. Working at the detachment front counter the Administrative Assistant provides excellent customer service to the citizens of Airdrie. The front counter team is responsible for entering data, completing criminal record checks and handling payments for services in a fast paced and challenging work environment.

**The Opportunity**:

- Provide excellent customer service at the front counter and over the phone
- Complete RCMP forms and criminal record checks
- Process payments for criminal record checks, fingerprints and other services
- Assist with technical duties to support the administration team as required
- Ensure accurate data entry into multiple systems
- Provide administrative support to the RCMP

**You Bring**:

- 3-5 years of experience as an Administrative Assistant
- Post-secondary education, degree, certificate or diploma in administration is preferred
- Minimum of 2 years’ experience in a high pressure customer facing service environment
- Minimum of 2 years’ experience working in a high volume data entry environment with an eye for detail and accuracy
- Prior experience working in a police or legal environment would be an asset
- Enhanced Reliability RCMP Security Clearance Records Check will be an asset
- Ability to adapt well in an ever changing environment
- Strong initiative and the ability to work effectively in a fast paced environment
- Ability to quickly align with shifting priorities to address frequent interruptions
- High level of confidentiality, tact and diplomacy
- Ability to deal effectively with people in difficult situations
- Demonstrated commitment to exceptional customer service

**We Offer**:
Along with a competitive compensation program and City paid health and dental premiums, this position includes:

- Excellent health, dental, paramedical, and benefits plan
- Employee discounts, annual adult Genesis Place pass, social events, and health & wellness initiatives

Continuous learning through training and development is encouraged as are flexible work arrangements, when possible. We recognize that our people work best when they feel engaged in their environment and appreciated for their efforts and our overall benefits package reflects that.

**Additional Information**:
This is a full time (37.5 hours per week) term (12 months) position which includes a comprehensive benefits package.

Interviewing and hiring may commence prior to the posted closing date.

**Next Steps**:
Interviewing and hiring may commence prior to the posted closing date.

**Company Biography2**:
Thank you for your interest in the City of Airdrie.