Receptionist and Customer Support Specialist

7 days ago

Red Deer, Canada World of Spas Full time

World of Spas is looking for a front end receptionist/service clerk.
- Experience: Administration office with customer service experience.
- High school diploma, required.
- Reception experience required.
- Customer service experience required.
- Basic Microsoft Excel, Microsoft Word, Gmail and general computer knowledge required.
- Google Drive
- Cashier experience ideal but not required.
- Service and parts experience ideal but not required.

Description of position (but not limited to):

- Answering multiple telephone lines, taking detailed messages and transferring calls to appropriate co-workers.
- Taking service calls, paying close attention to different warranties for different spas, collecting payments, collecting signatures, and sending the service call to appropriate service technicians.
- Taking part orders, collecting payments, collecting signatures, shipping to different stores and residential addresses.
- Checking invoices from service technicians.
- Receiving shipments, tracking inventory, getting received parts to customers in a timely and organized manner.
- Cleaning duties which are: filling spas, emptying garbage’s, dusting spas and shelves, bathrooms, sweeping, mopping and re-stocking shelves.
- Cashing in chemical and hot tub accessories.
- Position is Monday through Friday from 10:00 AM till 5:00 PM and some Saturdays.(35-42 hours each week).
- Wage is based on experience.

We are looking for someone who is outgoing with a positive bubbly personality, hardworking and can work in a group setting or on their own effectively. Is punctual, reliable, dedicated and extremely organized. Someone who has experience with customer service and can handle multiple responsibilities, working under pressure and has lengthy time experience at each job.
Someone who loves working with the public and is a people person.

If this is you, we would like you to bring your resume portfolio (Cover letter, Detailed Resume and Up to date References) into our location at the below address.

World of Spas

2, 6013 48 Avenue

Monday-Friday 10am-5pm.

**Job Type**: Part-time

Pay: From $20.00 per hour

**Benefits**:

- Casual dress

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

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