Scrum Master

**Why WestJet**:
Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

**Join us and love where you’re going.**

**Remote Work**:
This position is eligible for remote work, within Canada, under our mobile workforce program.

**Overview of role**:
WestJet is seeking a remote Scrum Master working with the Integration and API Management team. You must exhibit a high standard of excellence, enjoys challenges, and be results-driven. The incumbent must be highly motivated and demonstrate experience/ expertise at a senior level as an Agile coach.

Within WestJet Integration and API Management, change happens

You will have the opportunity to shape the Scrum Master role, adapting it to team dynamics and the unique issues facing each team, driving team collaboration and engagement towards the need to satisfy the customer through the delivery of valuable software. Agile principles and values are your foundation, particular methodologies are not mandated. Our Scrum Master will develop self
- organizing, autonomous teams to focus on delivering value through continuous improvement. In addition to supporting teams in solving complex software challenges, the Scrum Master will mentor and coach software development teams that deliver business value daily. You will be accountable for keeping the team focused on delivery, remain point of contact for business stakeholders and most importantly coach and serve as a servant leader for the agile delivery team. You will be working on products that will impact many thousands of customers.

**Key deliverables include**:

- Guide, coach, motivate and act as a servant leader for the team with the goal of increasing productivity, engagement, and morale
- Organize and facilitate Scrum/ Agile ceremonies/ workshops/ training
- Build relationships and collaborate with main stakeholders
- Identify and report on relevant key performance indicators (KPIs)
- Prepare and present reports on the progress and success
- Collaborate with other Scrum Masters on building techniques, ideas, methods, and tools.
- Contribute to building organizational capability and expertise in agile delivery
- Define, maintain, and refine workflow processes
- Identify, introduce, and maintain collaborative tools that can be leveraged to successful support agility
- Work with Product Owner(s) to ensure proper lightweight documentation is prioritized and added to the team’s backlog

**Experience and qualifications**:

- Bachelor’s degree technical, business, science or equivalent
- Minimum 8 years previous experience working within or leading software development teams
- 6+ years of experience in software delivery, Agile methodologies, and CI/CD pipelines
- High emotional intelligence and strong interpersonal skills
- Previous experience analyzing data, trends and comparing standards is considered an asset
- A dedication to providing exceptional service, every day
- The ability to adapt to change in a positive way and deliver successful results
- A team-oriented, collaborative and empathetic approach to meeting goals and objectives
- Proven organizational and multi-tasking skills with an ability to meet deadlines with ownership and accountability
- Professional presence and a demonstrated ability to work with all levels within an organization
- Proven ability to adopt and prompt agile principles, values, and frameworks
- Hands on experience with DevOps tools such as Azure DevOps
- Prior Project Management experience is nice to have
- Bachelor’s degree in computer science, engineering, or related field
- Preferred Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification

**The benefits of being a WestJetter**:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs

**About WestJet Group of Companies**

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

**Our Safety Promise**

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as