Rental Coordinator

2 weeks ago

Brampton, Canada Trailcon Leasing Inc Full time

Summary

In many ways this position represents the face of Trailcon to our customers. As our customer send their drivers to pick-up or return lease/rental trailers, or when they employ Trailcon's services to repair/service their ownequipment or ours; the Rental and Leasing Coordinators are their first and sometimes only point of direct contact with Trailcon.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Responsible for all inbound and outbound trailer traffic within all Trailcon yards operated within a branches jurisdiction.
- Perform detailed trailer inspections for both lease and rentals on Trailcon owned trailers.

111 Ascertain and correctly input all service/repair requests as customers bring trailers to Trailcon.
- Dispatch repair/service work to in-yard mobile mechanics.
- Initiate quote process in system for all damage trailers being returned. Communicate with customers regarding noted damage and relevant quote.
- Inform and co-ordinate with customers on the status of trailer repairs to facilitate their expeditious return.
- Field phone traffic from customer and vendors alike for the purposes of acquiring new rental/leasingbusiness and to co-ordinate off-site repairs.
- Build relationships with customers dispatch dept.'s to facilitate faster response times.
- Work with other Trailcon dept.'s to quickly meet the needs and expectations of our customers.
- Set up and co-ordinate shunting, deliveries, and pick-up of units using both Trailcon personnel and outside vendors.

**RESPONSIBILITIES AND AUTHORITY SPECIFICALLY RELATED TO QUALITY**
- Ensure that all outbound equipment is MTO certified and operating safely.

**SUPERVISORY RESPONSIBILITIES**
- Monitors any contracted delivery driver(s)

**QUALIFICATIONS**
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Therequirements listed below are representative of the knowledge, skill, and/or ability required_

**EDUCATION and/or EXPERIENCE**
- Minimum high school graduate
- Some experience in the rental/lease/servicing
- WHMIS training.
- At least one full year of experience in using a computer in an office environment.
- Working knowledge of Microsoft Word and Excel

**LANGUAGE SKILLS**
- Ability to communicate effectively verbally with drivers.

**TECHNICAL SKILLS**
- A sound knowledge in computer usage (i.e. Microsoft office, Excel, Outlook)
- Ability to calculate in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

**REASONING ABILITY**
- Ability to deal with problems involving several concrete variables in standardized situations.

**WORK ENVIRONMENT**
- Fast-paced environment with frequent interruptions. The noise level is low to moderate.

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

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