Front Desk Supervisor
1 day ago
**Summary of Position**: As a Front Desk Supervisor, you will assist the Front Office Manager with a multitude of projects as well as manage a small group of staff. You’re passionate about meeting new people and creating memorable experiences for your guests. You have the ability to thrive working in a busy high paced environment, while multi-tasking, and problem solving. **Responsibilities**: - Demonstrate a commitment to provide warm, friendly service - Answer & appropriately qualify all incoming calls on multi-line telephone system - Efficiently & accurately process check ins and check outs - Maintain a high level of professionalism in all aspects of job performance - Assist in the necessary day to day operations of the Front Office - Train new staff, and coach team members to enable them to reach their full potential - Resolve customer complaints, and issues in a quick and efficient manner - Build strong relationships with internal customers, and liaise with departments such as housekeeping, maintenance and security Perks include 50% off food, $100 house charge account for staff meals, free concerts, free parking, Health and Dental benefits after 3 months **REQUIREMENTS**: - Minimum 2 years hotel front desk experience, - Previous supervisory experience - Passion for guest service - Must be a team leader - Excellent interpersonal and time management skills - Exceptional communication skills, both written and oral - Must be a team oriented & motivated individual - Highly organized, results-oriented with the ability to be flexible and work well under pressure - Knowledge of Word, Excel and Property Management Systems - Cash handling and processing experience - Knowledge of Victoria and surrounding area and attractions - Night audit experience an asset - Must be able to work a flexible schedule, including evenings and weekends - minimum of one year supervisor experience - proof of vaccination status required Located in the heart of Victoria BC, the Strathcona Hotel is a stunning Victorian landmark that dates back to the historic gold rush area of the region. The Strathcona hotel is family owned and operated and has a long history of being "Victoria's Entertainment Center". ***_ _**OUR VENUES** - The Sticky Wicket Pub and Restaurant - The Maple Room - The Rooftop Patio - Distrikt - The Clubhouse Bar - Big Bad Johns - The Games Room - The Strath Ale, Wine and Spirit Merchants
-
Front Desk Supervisor
2 weeks ago
Victoria, Canada Inn at Laurel Point Full time**Job Title**: Front Desk Supervisor **Job Status**: Permanent. Hours may vary based on hotel occupancy. **Start Wage**:$25.31 per hour - $25.81 per hour (at 1 yr.) + commissions **Summary of Position**: To represent Inn at Laurel Point in all guest interactions as an “Elegant, Pacific Rim Inspired waterfront inn where memories are created.” The Front...
-
Front Desk Concierge
12 hours ago
Victoria, British Columbia, Canada SALON FELICE Full timeFront Desk Concierge (Receptionist) – Part-TimeLocation: Victoria, BC | Part-Time (flexible hours, incl. evenings & weekends)About UsSalon Felice is an award-winning Aveda salon known for sustainable beauty practices and exceptional guest experiences. We're looking for a part-time, professional, and friendly Front Desk Concierge to be one of the welcoming...
-
Front Desk Agent
6 days ago
Victoria, Canada Chateau Victoria Full timeThe Chateau Victoria Hotel & Suites is looking for a dynamic individual who is passionate about guest service to join the desk team acting as an ambassador for the entire property. Our desk team is trained to work both front desk and reservations type of work and will have a variety of shifts which can include days, afternoons, evenings, weekends and...
-
Front Desk Associate
6 days ago
Victoria, Canada Truth Gym Gallery Full time**Job Description and Responsibilities**: **Primary Role**: First point of contact; manage check-ins, sales, customer service, and facility presentation. The **Front Desk Associate** serves as our members’ first point of contact and manages all aspects of their membership experience. This position reports to Lauren Smith, Gym Manager and owners Corey...
-
Front Desk Agent/night Auditor
1 week ago
Victoria, Canada Quality Inn Downtown, Victoria Full timeQuality Inn Downtown is looking for positive and energetic individuals to join the Front Desk team in the role of Front Desk Agent (Night Audit). This individual is responsible for registering guests at the hotel and acting as an ambassador to the Quality Inn. Reporting to the Front Office Manager, the Front Desk Agent is responsible for delivering...
-
Front Desk Clerk
1 week ago
Victoria, Canada Rose Manor Full timeRose Manor, an independent seniors residence, requires casual, on-call, front desk clerks for day, evening and night shifts. Applicants must be available for all 3 shifts. **Job Type**: Casual Pay: $21.74 per hour Additional pay: - Overtime pay **Benefits**: - Discounted or free food - On-site parking Flexible language requirement: - French not...
-
Front Desk Associate
1 day ago
Victoria, Canada Truth Gym Gallery Full time**Job Description and Responsibilities**: **Primary Role**: First point of contact; manage check-ins, sales, customer service, and facility presentation. The **Front Desk Associate** serves as our members’ first point of contact and manages all aspects of their membership experience. This position reports to Lauren Smith, Gym Manager. **Core...
-
Front Desk Attendant
7 days ago
Victoria, British Columbia, Canada Victoria West Communty Centre Full timeTitle: Front Desk Staff (Casual) Location: Victoria West Community CentreRate of Pay: $21.00/hour plus 4% vacation payHours of Duty: Casual. Provides coverage for varying hours of operation at the Centre. Hours may vary to cover operational requirements and include evening and weekend work.Summary of Position: The incumbent provides front line customer...
-
Dental Front Desk Administrator
1 day ago
Victoria, Canada Langford Dental Dr. Damian Malinowski Full time**Job Overview** **Responsibilities** - Greet patients as they arrive, ensuring a friendly and professional atmosphere. - Manage appointment scheduling, confirmations, and cancellations efficiently. - Answer phone calls promptly and handle inquiries regarding services, appointments, and patient accounts. - Maintain accurate patient records - Process patient...
-
Front Desk Receptionist
1 week ago
Victoria, Canada Victoria Brain Injury Society Full timeWorking closely with the Operations Manager and other staff members, the Front Desk Receptionist will ensure that the society's day-to-day programs are running smoothly and provide a positive 'face' to the organization by being the first point of contact for clients, stakeholders, and community members visiting or contacting VBIS. Professional development...