Rehab & Wellness Clinic Front Desk Receptionist

1 week ago

Oakville, Canada Kefi Wellness Centre Full time

**About Kefi Wellness Centre**
Kefi Wellness Centre is a multidisciplinary healthcare clinic dedicated to delivering evidence-based, patient-focused care. We work closely with patients to encourage preventative health practices and enhance their overall quality of life. Our clinic offers a supportive and dynamic environment where every team member plays a key role in shaping exceptional patient experiences.

**Job Opportunity: Receptionist**
We are looking for an energetic, organized, and friendly Receptionist to be the first point of contact for our clinic. This position is ideal for someone who is detail-oriented, enjoys working in a fast-paced environment, and has a passion for providing outstanding customer service. As a Receptionist, you will be responsible for managing front desk operations, interacting with patients, and supporting various administrative tasks to ensure a smooth and efficient patient experience.

**Key Responsibilities**:

- **Patient Interaction**:

- Greet and assist patients and visitors, creating a welcoming and professional environment.
- Help patients with registration and intake forms, ensuring accuracy and efficiency.
- **Communication & Scheduling**:

- Manage patient appointments using our electronic medical records system.
- **Administrative Support**:

- Process payments during patient visits and follow up on any outstanding balances.
- Handle clinic billing, insurance claims, and accounts receivable management.
- Perform daily laundry duties and other tasks as assigned by the Clinic Manager.
- **Additional Responsibilities**:

- Identify opportunities to promote additional clinic services or products that enhance patient care.

**Qualifications**:

- **Communication & Interpersonal Skills**:

- Strong verbal and written communication skills with a professional phone manner.
- Ability to build effective relationships with patients and colleagues.
- **Organizational & Decision-Making Skills**:

- Excellent organizational abilities, managing multiple tasks efficiently in a busy environment.
- Strong decision-making skills, able to assess situations and implement solutions quickly.
- **Adaptability & Problem-Solving**:

- Calm under pressure, with the flexibility to adjust to changing clinic needs.
- A proactive self-starter who works well both independently and as part of a team.
- **Technical Skills**:

- Experience with clinic management software and insurance billing (Jane App and Outlook experience is a plus).
- Strong computer skills.

**Preferred Assets**:

- Prior experience working in a healthcare clinic.
- Basic knowledge of accounting or bookkeeping.

**Experience Requirements**:

- At least 1 year of receptionist experience (required).
- Previous clinic experience is preferred but not mandatory.

Join our team at Kefi Wellness Centre and make a meaningful impact by contributing to our patient-centered approach. If you're detail-oriented, have a positive attitude, and thrive in a dynamic healthcare setting, we invite you to apply

**Job Type**: Part-time

Pay: $17.20-$18.20 per hour

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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