Scheduler

**Company Description** Looking for a change, an opportunity to show your exceptional skills, a chance to help lead and build a team? Grow your career with a company that shares your passion**

**Contributing to The Well-Being and Quality of Our Consumers**

The well-being of our consumers is at the heart of Sodexo's approach, customer engagement is integral in the services provided by Sodexo employees in various locations across Canada. We work closely with our consumers and clients to create an interactive and personalized environment for the well-being of everyone we serve.

Sodexo is proud to announce these nominations: 2021 Canada’s Best Diversity Employer; 2021 Canada’s Greenest Employers; 2020 Bloomberg Gender-Equality Index featured company; 2020 Parity Certification - Platinum level and Progressive Aboriginal Relations (PAR) Program company - Gold Level.

**What We Can Offer You**

Sodexo offers you a flexible and dynamic work environment, competitive compensation, access to ongoing training and development programs, and countless opportunities to grow within the company.

Grow your career with a company that shares your passion Our Healthcare Division has an exciting new opportunity to join the Sodexo team as our next Scheduler

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada

**How You’ll Make an Impact**:

- Work in a time sensitive and deadline driven environment allocating and scheduling staff in accordance with the unit operational requirements, policies, and procedures
- Effectively ensuring the unit’s operational staffing census is maintained by scheduling the qualified staff as per our policies and CBA
- Under the direction of the Scheduling Manager and the individual department manager, you will book coverage for advance needs, project work, emergencies, workload increases (such as ambulance escorts, patient watch), and short-term/long term leaves
- Support the creation of master schedules, review requests, timecards processing and investigation of scheduling incidents
- Work closely with their portfolio managers to ensure staffing initiatives are completed
- Various duties will also include data entry, filing, and documentation of all calls regarding absence due to sickness or other reason
- Process relief coverage, schedule changes, implementation of master schedules, and any project work required
- Timecards processing and pay reconciliations
- Reporting, audits, and investigation of grievances
- Regular meetings with department managers to review staff schedules and action requests
- Any other required tasks

**Qualifications** What You’ll Need to Succeed**:

- College Certificate/Diploma (or equivalent experience)
- Computer literacy in a Windows environment utilizing Word, Excel, PowerPoint and Outlook
- Experience with a computerized scheduling program (ESP/Kronos preferred)
- A minimum of two (2) years of recent experience in scheduling, timekeeping and building of master rotations (healthcare preferred)
- Understanding of Collective Agreements and scheduling rules in a hospital environment
- Excellent communication and problem-solving skills
- Good interpersonal and organizational skills, excellent time management skills
- Demonstrates ability to work as a team member
- Strong customer service skills, telephone etiquette, and display of core values
- Ability to negotiate and cope with stressful situations
- Proven attendance record
- Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all
- Ability to perform the essential duties of the job
- Effectively uses empathy in interactions with others
- Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment

**What's Next?**

**Additional Information**
Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class.

**_ Thank you for your interest in Sodexo._**

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