Dispatch Manager
7 days ago
Job Summary:
**Responsibilities**:
- Analyze transportation data to optimize routes and maximize efficiency
- Coordinate with drivers, warehouse staff, and customers to ensure timely delivery of goods
- Utilize phone systems and other communication tools to effectively communicate with drivers and resolve any issues or delays
- Monitor shipping and receiving activities to ensure accuracy and compliance with company policies
- Oversee the use of transportation management systems (TMS) to track shipments and maintain accurate records
- Collaborate with other departments, such as procurement and customer service, to address any supply chain issues or customer concerns
- Train and mentor dispatch team members on best practices and company procedures
- Continuously evaluate dispatch processes and implement improvements as needed
**Skills**:
- Strong analytical skills with the ability to analyze transportation data and make informed decisions
- Proficiency in using phone systems and other communication tools to effectively communicate with drivers and team members
- Excellent written and verbal communication skills
- Solid understanding of supply chain processes, including shipping, receiving, and inventory management
- Experience working with transportation management systems (TMS), such as AS400 or SyteLine
- Knowledge of dispatch operations in a shipping or logistics environment
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail and accuracy in record keeping
- Excellent phone etiquette and customer service skills
- Typing proficiency for data entry purposes
This is a full-time position offering competitive compensation. We provide opportunities for career growth within our organization.
Pay: $35,666.01-$68,641.88 per year
**Benefits**:
- Language training provided
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- dispatching: 1 year (preferred)
Work Location: Hybrid remote in Brampton, ON L6X 5R5
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