Technical Support Representative

4 days ago


Woodbridge, Canada Bena Fastenings Inc Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Master's degree
- Experience: 2 years to less than 3 years
- **Asset languages**:

- Hindi
- Marathi
- ** Work setting**:

- General office
- Manufacture
- Private company, corporation or industry
- ** Tasks**:

- Give access to computer networks
- Report on the performance of computer systems and networks
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
- ** Supervision**:

- No supervision responsibility
- ** Certificates, licences, memberships, and courses**:

- IBM Certification
- ** Computer and technology knowledge**:

- Android
- Jira
- iOS
- JavaOS
- Networking software
- Internet
- Servers
- File management software
- Programming software
- Database software
- Programming languages
- Software development
- Quick Books
- SAP (FI/CO / HR / MM / OT SD)
- .NET
- C#
- JavaScript
- MS Office
- MS Windows
- SQL
- Spreadsheet
- ** Area of specialization**:

- Technical support
- ** Transportation/travel information**:

- Own vehicle
- ** Work conditions and physical capabilities**:

- Work under pressure
- Tight deadlines
- Attention to detail
- ** Own tools/equipment**:

- Computer
- Cellular phone
- ** Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
- ** Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
- What is the highest level of study you have completed?



  • Woodbridge, Canada Best Buy Full time

    You’ll love it here! We are hiring immediately for a store technical service representative, which we call an in-store service agent. In this role, you will provide technical support to customers by understanding their needs and creating solutions. Join us and grow your career with our retail team as a store technical service representative. What...


  • Woodbridge, Canada Soprema Full time

    Diploma Diploma of College Studies (DCS) - Shift Day - Job status Permanent - Workplace 60 Sovereign Court Woodbridge, Ontario - Work timetable Full-time - Years of experience 3 to 5 years - Rate To be discussed - Date according As soon as possible **Why should you join our team?**: - Participation in profit sharing - Shutdown at Christmas and all paid...


  • Woodbridge, Canada Union Strategies Inc Full time

    **Technical Support Specialist duties and responsibilities** Your strong IT technical skills, problem solving skills, and time-management skills are exactly what we’re looking for. Some of the main duties and responsibilities include: - Communicate with clients to diagnose technical issues - Provide step-by-step instructions to fix technological issues -...


  • Woodbridge, Canada 3G Lighting Full time

    **Title** Customer Support Representative **Reports to** CFO **Role** **Responsibilities** The Customer Support Representative will be responsible for handling a project at the post-release level. This includes communication between internal and external teams and, assisting customers with daily inquiries regarding, but not limited to, shipping, lead...


  • Woodbridge, Canada W & M Wire & Metal Product Ltd. Full time

    **Work setting**: - Urban area **Tasks**: - Promote sales to existing clients - Identify and solicit potential clients - Assess client's needs and resources and recommend the appropriate goods or services - Deliver sales presentations - Estimate costs of installing and maintaining equipment or service - Prepare and administer sales contracts - Provide...


  • Woodbridge, Canada W & M Wire & Metal Product Ltd. Full time

    **Business Equipment and Computer Applications**: - MS Word - MS Outlook **Specific Skills**: - Supervise activities of other technical sales specialists - Resolve product and service related problems - Prepare and administer sales contracts - Estimate costs of installing and maintaining equipment or service - Consult with clients after sale to provide...


  • Woodbridge, Canada Pong Game Studios Full time

    Pong Game Studios is an interactive social and mobile game company located in Woodbridge, Ontario. Known for our fun and collaborative culture, we’re a group of talented software engineers, game designers, artists, producers, analytical experts, and more. We move quickly and constantly innovate to deliver exciting game experiences to players around the...


  • Woodbridge, Canada DAYTON LAMINA Full time

    Woodbridge, ON - Canada Dayton Progress Corporation (a Dayton Lamina company), ISO 9001:2008 certified, is a rapidly growing, prestigious, established leader in the manufacture of Metal Stamping/Forming Tooling. We are seeking highly motivated individuals to join our Canadian Division. Dayton Progress Canada Ltd is currently seeking an outside sales...


  • Woodbridge, Canada W & M Wire & Metal Product Ltd. Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Work setting**: - Urban area **Tasks**: - Promote sales to existing clients - Identify and solicit potential clients - Assess client's needs and resources to recommend the appropriate goods or services - Deliver sales presentations - Prepare and administer sales contracts - Provide input into...


  • Woodbridge, Canada W & M Wire & Metal Product Ltd. Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years **Work setting**: - Urban area **Tasks**: - Promote sales to existing clients - Identify and solicit potential clients - Assess client's needs and resources to recommend the appropriate goods or services - Deliver sales presentations - Prepare and administer sales contracts - Provide...