Manager, Internal Communications

Proudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer’s homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally responsible way, including keeping as much waste out of landfills as possible, and giving back to the communities where we live and work. Enercare is about putting people first by listening to our customers, continuous improvement and making our organization a destination for building people’s careers.
Come and join one of North America's largest home and commercial services and energy solutions companies We offer comprehensive benefits, a DC Pension Plan and savings match plan. If you are passionate about joining an organization committed to delivering 5 Star Customer Service, we would love to hear from you.
**Role**: Manager, Internal Communications
**Status**: Permanent, Full Time
**Reports to**: Director, Internal Communications
**Location**: Markham
**Summary**:
This individual will be a true collaborator with exceptional interpersonal, communication and writing skills, project management experience and solid experience running events. This seasoned manager will have a strong understanding of organizational dynamics and have experience working directly with the c-suite executive team.

**Responsibilities**:

- Contribute to the planning and development of communication strategies and tactics that effectively embed the company’s strategic objectives and advance our Vision 2027
- Manage our internal communication channel strategy ensuring optimal reach and engagement. Keep abreast of new tools and technologies that promote best practice and ensure an optimal flow of internal communications.
- Lead and oversee the maintenance, and evolution of our Intranet Platform (SharePoint Online), including internal campaigns, story mining, content creation, editing and posting.
- Create, develop, and edit engaging content that informs and inspires employees, including but not limited to the monthly newsletter, videos, scripts, and surveys. Support various business units to deliver high-quality communications materials.
- Lead planning of company-wide employee recognition events and initiatives, including the annual Living Our Values Awards and Years of Service Celebrations. Play a key role in supporting the annual Kickoff Meeting, quarterly Town Halls, mid-year All-Hands and annual Leadership Conference
- Lead and oversee our Community Outreach Program at the national and local levels, building and managing employee volunteerism, sponsorship and donations efforts.
- In conjunction with Marketing, regularly contribute to the shared social media editorial calendar using sound judgment to identify and prepare internal news for external visibility.
- Monitor and evaluate the effectiveness of communication strategies and tactics for continuous improvement.
- Key member of the volunteer Employee Committee
- Special assignments as required

**Qualifications**:

- College / University degree or diploma in Communications, English or Journalism or related discipline with 6 to 8 years of experience in communications with 3+ years at the manager level
- Very strong writing, editing and presentation skills; ability to write for a variety of audiences across multiple communication channels
- Detail-oriented and highly-organized; excellent project management and time management skills
- Event management experience Able to manage multiple projects and shifting priorities in a fast-paced environment
- Experience working in a deadline-sensitive environment
- SharePoint, Poppulo and Digital Channels Experience
- Experience managing third-party vendors
- Social media content creation experience (LinkedIn)

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.