Parts Advisor

3 days ago

Ottawa, Canada Surgenor Ottawa Full time

**Surgenor Ottawa** is currently seeking an individual to join our team as an **Parts Advisor.**

In business for over 55 years, the **Surgenor Automotive Group** is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team. We pride ourselves in helping our staff grow both professionally and personally with our top-notch management team and on-going training. A good work life balance is something we strive to deliver. We have a history of long-term staff retention, which is a testament to the way we do business and the value we place on each and every employee.

**MAIN DUTIES AND RESPONSIBILITIES**
- Take incoming parts sales requests by phone and in-person
- Helps in managing inventory and ordering parts
- Provide superior customer service to all customers while establishing rapport with customers
- Ability to advise and educate customers in a way they will understand
- Locating parts from external sources when needed
- Obtain all necessary information to place special orders
- Assist other departments when needed

**REQUIREMENTS**
- Must possess a positive, customer first attitude
- Experience with parts knowledge related to body work
- Strong inter-personal skills and ability to communicate effectively
- Understand safe working practices
- Ability to follow instruction from Management
- Experience in a new vehicle dealership or other automotive repair setting would be considered an asset

**What we offer**
- Full-time, permanent position
- Competitive renumeration
- Steady consistent hours
- Positive work environment with superior management support
- Employee discounts
- Group benefits

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: One location

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