Office Administrator

**Location**: Saskatoon, AB

**Status**: Full-Time, Regular, Permanent

**About ATS Traffic**:
ATS Traffic is a family-owned business that has been getting people home safety since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Brandon, Winnipeg, Langley, Kamloops and Mississauga.
- **_Do What’s Right_**:

- **_Our People Matter_**:

- **_Trust Through Teamwork_**:

- **_Striving for Excellence_**

**About the Position**:
ATS Traffic is actively seeking a customer-focused Office Administrator to join our Saskatoon team. This is an excellent opportunity for anyone with retail customer service and/or sales background looking for their first experience working within a professional setting.
- Do What’s Right
- Our People Matter
- Trust Through Teamwork
- Striving for Excellence

**Responsibilities**:

- Answer and direct incoming calls: greet and assist walk-in clients, ensuring a positive experience
- Serve as the first point of contact for internal and external customers regarding orders, sales, and rentals
- Data Entry: Accurately process quotes, orders, jobs, tickets using TCR and SalesPad
- Respond to inquiries related to quotes, deliveries, pick-ups, and customer concerns
- Collaborate with Account representatives, OSS Team, and Leadership to support customer needs
- Manage daily and 28-day cycle invoicing
- Take payments for cash sales and maintain accurate transaction records
- Promote new products and build lasting customer relationships
- Support general administrative tasks and office operations

**Qualifications**:

- Personable, positive, and customer-focused across all communication channels
- Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook is required.
- Strong verbal and written communication skills
- Detail-oriented with solid administrative and data entry skills
- Experience in order entry, quotations, and invoicing preferred
- Customer service experience and training/ coursework is considered an asset.
- Demonstrates curiosity and initiative in learning products and finding solutions
- Effective time management and decision-making abilities
- Comfortable working in a fast-paced, team oriented environment

**Why Choose ATS Traffic?**:
We have always been a family-owned business. When you join ATS, you aren’t just a number: people remember your name and treat you like one of the family You’ll be working with a team you can trust, and you’ll be excited to come in on Monday morning.

Other perks include:

- **RRSP Matching Program**:

- **Paid Vacation Time and Personal Days**:

- **Health Spending Account and Healthy Lifestyle Spending Account**:

- **Competitive benefits package**:

- **Regular company events like barbecues and holiday parties**

**Behaviors**: Required
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity

**Motivations**: Required
- Self-Starter: Inspired to perform without outside help
- Goal Completion: Inspired to perform well by the completion of tasks
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization