Guest Service Agent
7 days ago
**Overview**
**Responsibilities**:
- Greet guests upon arrival and ensure a smooth check-in process
- Assist guests with inquiries, requests, and provide information about hotel amenities and local attractions
- Handle reservations, cancellations, and room assignments efficiently
- Utilize phone systems and hotel software to manage guest bookings and requests
- Address guest concerns promptly and escalate issues as needed to ensure guest satisfaction
- Maintain a neat and organized front desk area
**Experience**:
- Previous experience in a hospitality or customer service role is preferred
- Proficiency in multiple languages is a plus (Bilingual/Multilingual)
- Familiarity with front desk operations and hotel procedure
- Excellent communication skills and phone etiquette
- Strong customer service orientation with a focus on exceeding guest expectations
Join our team as a Guest Service Agent and be part of creating memorable experiences for our guests
**Job Types**: Full-time, Part-time
Pay: $18.00-$20.00 per hour
**Benefits**:
- Company events
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Work Location: In person
-
Guest Services Agent
7 days ago
Vancouver, Canada Days Inn Vancouver Downtown Full timeJob Summary: **Responsibilities**: - Greet and welcome guests upon arrival with a friendly and professional demeanor - Assist guests with check-in and check-out processes efficiently - Handle guest inquiries and provide accurate information about hotel services, facilities, and local attractions - Manage reservations and room assignments to optimize...
-
Guest Services Agent
4 days ago
Vancouver, Canada Level Full timeThere is an opportunity for a guest services agent to join our team in Vancouver. The Guest Services Agent is responsible for delivering hospitality to registering hotel guests and residential tenants by managing reservations and providing information about rooms, rates, and amenities. **About the company**: **LEVEL** Nestled in the heart of vibrant urban...
-
Guest Service Agent
1 week ago
Vancouver, Canada Paradox Hotel Vancouver Full time**Job description** **Company description** Paradox Hotel Vancouver is a boutique hotel offering an eclectic mix of comfort and style. Here, contemporary laid-back luxury, comfortable rooms, and incredible amenities are just the beginning. We pride ourselves on our unconventional approach to hospitality; where over-the-top service, upscale offerings, and a...
-
Guest Services Agent
7 days ago
Vancouver, Canada Hotel Blu Vancouver Full timeAs member of Hotel BLU Vancouver Front Office team, the Guest Services Agent plays a key role in attending to the immediate needs of each guest, prior their arrival at the hotel, during their stay and through to their final departure. - Welcoming guests in a professional, warm, friendly, and efficient manner - Being proactive to guests’ needs and wants,...
-
Guest Services Agent
2 weeks ago
Vancouver, Canada Hotel Blu Vancouver Full timeAs member of Hotel BLU Vancouver Front Office team, the Guest Services Agent plays a key role in attending to the immediate needs of each guest, prior their arrival at the hotel, during their stay and through to their final departure. - Welcoming guests in a professional, warm, friendly, and efficient manner - Being proactive to guests’ needs and wants,...
-
Guest Service Agent
2 weeks ago
Vancouver, Canada Sutton Place Full timeFew hotels can rival the elegance, European charm, and hospitality of The Sutton Place Hotel Vancouver. Situated in the heart of downtown Vancouver, The Sutton Place Hotel Vancouver has over 560 guest rooms and suites, approximately 15,000 sq. ft. of meeting/event space, and its spectacular setting allows guests to experience exceptional service with...
-
Hotel Guest Service Agent
2 weeks ago
Vancouver, Canada The Sylvia Hotel Full timeThe Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...
-
Hotel Guest Service Agent
5 days ago
Vancouver, Canada The Sylvia Hotel Full timeThe Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...
-
Hotel Guest Service Agent
23 hours ago
Vancouver, Canada The Sylvia Hotel Full timeThe Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...
-
Guest Service Agent
2 days ago
Vancouver, Canada Level Full time**POSITION: GUEST SERVICES AGENT** **JOB DESCRIPTION**: Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction. **LEVEL** - Nestled in the heart of vibrant urban destinations, Level luxuriously spacious modern suites,...