Hotel Guest Service Agent
1 week ago
The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to maintain the daily tasks in a busy fast paced hotel.
DUTIES AND RESPONSIBILITIES:
- Portray a friendly, positive attitude and body language
- Greet guests with a smile and answer their questions as required
- Check in and check out guests
- Cash handling
- Anticipate guests needs, respond promptly and acknowledge all guests however busy
- Correspond with previous shift regarding any issues needing attention
- Oversees the day to day hotel operations and will be responsible for executing a flawless guest experience from check in to check out
- Assist in managing all 3rd party booking systems
- Contributes and supports the overall strategic goals and objectives
- Ensures the safety and security of the hotel staff and guests
- Check and investigate any unresolved matters from the day
- Accurate reservation taking
- Weekend and evening shifts are required
QUALIFICATIONS:
- Hospitality experience
- Excellent knowledge of the city, including local events, restaurants, shopping and attractions.
- Strong communication skills in English, both written and verbal essential
- Excellent customer service and communication skills, both verbal and written.
- Computer proficiency
- Demonstrates good judgement, common sense and quick thinking
- Shift flexibility
**Salary**: $20.00-$22.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
-
Hotel Guest Service Agent
2 weeks ago
Vancouver, Canada The Sylvia Hotel Full timeThe Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...
-
Hotel Guest Services Agent
1 week ago
Vancouver, Canada The Sylvia Hotel Full time**Company Overview** The Sylvia Hotel Vancouver is a historic gem located on English Bay, adjacent to Stanley Park and just minutes from downtown Vancouver. Established in 1912, this heritage building offers a unique blend of old-world charm and modern hospitality, making it a preferred choice for travelers seeking comfort and quality. **Summary** We are...
-
Guest Service Agent
3 days ago
Vancouver, Canada Grand Park Hotel Downtown Full time**Overview** **Responsibilities**: - Greet guests upon arrival and ensure a smooth check-in process - Assist guests with inquiries, requests, and provide information about hotel amenities and local attractions - Handle reservations, cancellations, and room assignments efficiently - Utilize phone systems and hotel software to manage guest bookings and...
-
Guest Service Agent
2 weeks ago
Vancouver, Canada Sandman Hotel Group Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
-
Guest Services Agent
1 week ago
Vancouver, Canada Hotel Blu Vancouver Full timeAs member of Hotel BLU Vancouver Front Office team, the Guest Services Agent plays a key role in attending to the immediate needs of each guest, prior their arrival at the hotel, during their stay and through to their final departure. - Welcoming guests in a professional, warm, friendly, and efficient manner - Being proactive to guests’ needs and wants,...
-
Guest Service Agent
5 days ago
Vancouver, Canada Best Western Plus Vancouver Airport Hotel Full time**Overview** We are seeking a dedicated and enthusiastic Guest Service Agent to join our team in providing exceptional hospitality experiences for our guests. As the first point of contact for visitors, you will play a crucial role in ensuring their stay is comfortable and enjoyable. This position requires strong customer service skills, attention to detail,...
-
Full-time Guest Services Agent
2 days ago
Vancouver, Canada The Como Hotel Full time**Job Title**: Full-time Guest Services Agent **Location**: The Como Hotel - 1825 Comox St, Vancouver, BC **Employment Type**: Full-time 40 hours /week Must be currently residing in BC and legally able to work in Canada. **Job Overview**: The Como Hotel is seeking a friendly, organized, and service-oriented Full-Time Guest Services Agent to support our...
-
Guest Services Agent
7 days ago
North Vancouver, Canada Seaside Hotel Vancouver Full time**NORTH VANCOUVER, BC - **As a Guest Services Agent / Concierge, you will represent the hotel to the guest throughout all stages of the guest’s stay. Responsibilities include welcoming guests to the establishment and determining their needs, registering guests, assigning rooms, accommodating special requests, assisting with recommendations and reservations...
-
Hotel Front Desk Agent
1 week ago
Vancouver, Canada The Sylvia Hotel Full timeThe Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...
-
Front Desk Guest Services Agent
2 weeks ago
Vancouver, Canada Blue Horizon Hotel Full timeJob description The Blue Horizon seeks an energetic and enthusiastic Hotel Front Desk Guest Service Agent to join our team. We are well located in the heart of Robson Street with its wonderful variety of shops and eateries for every taste and budget. Our 215 spacious guest rooms are all corner rooms with 2 walls of windows from the cruciform shape of the...