Administrative Assistant

**COMPETITION NUMBER: 960**

**BUSINESS OPERATIONS, FACULTY OF SKILLS AND FOUNDATIONAL LEARNING**

Are you detail-oriented, analytical and organized? Do you enjoy problem solving and providing great customer service? Do you have experience working in a secure environment within a correctional facility? Are you intrigued at the opportunity to work in a maximum-security facility? Then consider this opportunity to work for NorQuest College that supports learning programs within the Edmonton Remand Centre.

Reporting to the Coordinator, Administration, this position is based at the North Edmonton Remand Centre site and is responsible for the administrative processes to facilitate students accessing NorQuest programming.

This position provides administrative support for students to be recruited, placed in appropriate courses, registered and certified. This position keeps accurate and timely records using NorQuest College and Solicitor General databases and assures the continuity of accurate information gathered for reporting.

This position requires availability in person at the Edmonton Remand Centre 4 days per week and provides flexible work options that include working from anywhere 1 day per week.

**HOW YOU’LL MAKE A DIFFERENCE**:

- Preparation of weekly attendance sheets, student waitlists and developing class lists, backfilling courses as needed (Edmonton Remand Centre/Edmonton Attendance Centre/Edmonton Young Offender Centre, Fort Saskatchewan Correctional Centre)
- Complete daily maintenance of the correctional database
- Complete student registration, course timetabling, withdrawals, and grade changes
- Document final course results and outcomes
- Prepare statistics for reporting purposes (includes annual report in June-July)
- Maintain and coordinate records management system under the direction of the Compliance team
- Maintenance of equipment (load paper, staples, replace toner, etc. arrange support from vendor service provider for complex issues)
- Create course packages for self-studies as needed
- Order and track office supplies for all centres
- Manage mail pickup and sorting
- Print certificates upon successful course completion and assist students with requests for certificates, unofficial transcripts, and letters of completion
- Completing Request for Interview documents from students or distributing them to the leadership team
- Assist with engagement opportunities between NorQuest Correctional Campuses and NorQuest Main Campus
- Communicate and collaborate with Solicitor General and collect relevant information to support programs
- Assist with other duties and responsibilities as directed and prioritized by NorQuest Correctional Campus Leadership Team
- Demonstrate desire to work with correctional students

**WHAT YOU BRING**:

- Minimum two-year diploma in Administration or Business
- Minimum three years' experience in an administrative support role

**WHAT MAKES YOU A DIFFERENCE MAKER?**
- Thrives in an environment where things are constantly changing and displays ongoing flexibility and adaptability in response to frequent unforeseen events and requests
- Experience working in an educational, correctional or secured environment an asset
- Experience with MS Office, with advanced level proficiency in Word, Excel, Access and PowerPoint
- Experience with OneDrive and SharePoint an asset
- Must possess excellent written and oral communication skills
- Ability to respect the requirements of working within secure environment
- Experience working with PeopleSoft an asset
- High level security criminal record clearance required
- Quality assurance is paramount - must have exceptional skills in accuracy and attention to detail
- Maintaining confidentiality is of utmost importance.

**SALARY**: $44,648 - $58,033 annually reflective upon what you bring AKA your education and experience. This is a Term position ending in December 12, 2025.

**_
We offer flexible work options. _**We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

For applicants who have completed post-secondary studies from outside of Canada, it is recommended they obtain an assessment of their credentials from a recognized Canadian Credential Evaluator, such as:
This competition may be used to fill future vacancies, across NorQuest College, at the same or lower classification level.

**Our Commitment to Equity, Diversity, and Inclusion**: We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers - we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest Colle