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Dental Administrator Treatment Coordinator
3 weeks ago
_**Join our team as an Administrative Treatment Coordinator At Heritage Family Dental we work together to create a great experience for our patients and our team. **_
As an Administrative Treatment Coordinator, you will play a crucial role in ensuring the smooth operation of our dental office and providing exceptional customer service to our patients. This position requires proficiency in dental office management software, excellent communication skills, and the ability to multitask in a fast-paced environment.
The Treatment Coordinator’s primary responsibility is to facilitate the patient’s office experience in being seamless and ensure the patient leaves well informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements and coordination of appointments.
- **Essential Duties and Responsibilities include the following**:_
Educate patients on dental procedures, treatment options, and financial responsibilities
Collaborate with the administrative team to ensure efficient office operations
Process insurance claims and verify insurance coverage for patients
Schedule and confirm patient appointments
Answer phone calls and respond to patient inquiries in a professional and friendly manner
Assist with patient check-in and check-out procedures at the front desk
Maintain electronic medical records and ensure accuracy of patient information
Adhere to HIPAA guidelines and maintain patient confidentiality
Follow and demonstrate commitment to Heritage Family Dental policies, professional expectations and Service Excellence Standards.
- **Skills**:_
Clinical experience in a dental practice with knowledge of dental insurance and dental procedures is preferred; training or education in these areas will be considered
Familiarity with phone systems and front desk operations
Strong organizational skills with the ability to prioritize tasks effectively
Attention to detail and accuracy of maintaining patient records
Excellent communication skills, both verbal and written
Motivating team player and leader
Knowledge of medical terminology related to dentistry
- **We look forward to hearing from you soon**_
**Benefits**:
- Company events
- Dental care
- Extended health care
- On-site parking
- Relocation assistance
Schedule:
- Evening shift
- Monday to Friday
Work Location: In person
