Scheduling Coordinator

7 days ago

Red Deer, Canada House Dental Centre Full time

Scheduling Coordinator

Position Summary:
About House Dental Centre:
Success Looks Like:

- Having a full schedule in both restorative and hygiene
- Having limited cancellations in the schedule
- Booking patients according to the scheduling protocols
- Ensuring patients are not only satisfied with their care, but are also highly impressed which leads to higher patient retention and referrals
- Participating in the daily sales training that is funded by the company
- Having an excellent understanding of the dental services our clinic offers

Objectives:

- Identify outstanding treatment
- Make 100-200 outbound calls daily
- Develop and maintain a list of patients who you contact and who you booked in for treatment
- Achieve and exceed daily and weekly metrics, targets, and monthly production
- Create and maintain strong patient relationships by meeting patients where they are at and helping them with receive the treatment needed
- Provide consistent follow ups and ongoing communication to ensure patient satisfaction
- Implement sales strategies taught in training to meet or exceed targets
- Track and report performance, including number of calls, appointments booked, and daily production
- Promote services offered to patients over the phone and in person
- Understand metrics and how it impacts further career opportunity and promotion
- Develop expertise within the dental field to ensure explanations to patients are easy to understand
- Represent House Dental at fundraising events in the community, and other events as needed

Competencies:

- Proven experience in sales, preferably in client facing industries
- Strong ability to meet and exceed daily targets
- Highly motivated, driven and hardworking
- Ability to multitask in a fast paced environment
- Excellent verbal and written communication skills
- Ability to sell treatment to patients and ensure the quality of care goes above and beyond patient expectations

Education and Experience:

- High school diploma preferred
- Minimum 1-2 years experience in a sales environment

Benefits with the Company
- Medical, Dental, Vision, Chiropractic, and Massage insurance for full time positions
- Paid Professional Development courses
- Vacation pay that increases with tenure
- Competitive Pay
- Short and Long term disability
- Bonus Structure Provided
- Opportunity to grow within the company

Physical Requirements:

- Must Be able to sit at a computer for prolonged periods of time

Commitment to Diversity:
**Job Type**: Full Time

Pay: $28,800-$52,000

Compensation Package:
Bonus Structure

Schedule:
Monday-Friday

Occasional Weekends

Work Location:
In person

Pay: $28,000.00-$52,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Evening shift
- Monday to Friday

**Experience**:

- Sales: 1 year (required)

Work Location: In person

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