Account Manager

**Job SUMMARY**
Develops long-term industry relationships resulting in continued, profitable sales growth. Responsible and accountable for meeting the individual and team sales and marketing goals agreed with their sales manager.

**ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned.

- Obtains, updates and demonstrates detailed industry, Company, competitor and product knowledge.
- Designs and implements a sales plan that will achieve the sales goals detailed above.
- Compiles lists of prospective customers for use as sales leads, with focus on Dealer base.
- Makes outbound calls to potential customers.
- Handles in-bound sales lead calls to convert calls into sales.
- Manages and grows assigned builder accounts.
- Driven individual with ability to develop new accounts, retain and service established accounts.
- Provides product demo's to qualified customers upon request, including appropriate pricing information.
- Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
- Organizes time and activities to maximize time in front of customers.
- Informs customers and potential customers on a timely basis of business changes such as product offering, pricing, or assembly options.
- Creates and demonstrates strong value propositions for each potential customer, and provides value engineering options when needed.
- Estimates delivery dates based on knowledge of Company's production and delivery schedules.
- Completes accurately and submits in a timely manner all documentation necessary to ensure that product can be ordered, and materials and installation scheduled.
- Enters new customer data and other sales data for current customers into computer database.
- Provides pro-active after-sales follow-up to ensure positive and acceptable CSR scores.
- Investigates and resolves customer enquiries and complaints, escalating to the SM when necessary and appropriate.
- Complies with company policies on pricing, discounting, credit and collections to ensure profitability.
- Able to use electronic software (PQM, MS Office etc.) to quote, sell and order products and assist in providing prompt and on-time delivery.
- Responsible for their personal development and career development.
- Represents the organization at all times in a professional, competent manner, in keeping with the high ethical and cultural standards of the organization.
- Establishes lasting relationships to maximize sales / customer relationship. Specifically, develops long-term relationships with contractors, architects and trade organizations.
- Must be prepared to work appropriate hours.

**Desired Skills and Experience**
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**SKILLS**:

- Core selling and prospecting skills
- Knowledge of company and DURABUILT operations, including installation
- Product knowledge
- Industry knowledge
- Strong dealer relationship base
- Competitor knowledge
- Basic knowledge of the construction industry
- Detailed knowledge and experience of the DURABUILT sales process
- Communication skills, especially listening skills
- Interpersonal skills
- Presentation skills
- Service orientation
- Customer relationship skills
- Process management
- Time management
- Intermediate computer literacy
- Basic financial skills
- Value engineering
- Must be able to communicate in written and oral form.
- Must be able to read/comprehend
- Ability to work with fractions, percentages, and solve problems
- Ability to perform calculations
- Ability to relate across a broad and varied customer base.

**Send Us Your Resume**

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