Technical Support Specialist

7 days ago

Brampton, Canada Clarke North America Inc. Full time

**IMMEDIATE OPENING**

Clarke North America div of TFI International_is _premium transportation services provider in Canada. Currently, we are searching for an experienced **Technical Support Specialist **to join our team in the Brampton Office.

**Responsibilities**:

- Troubleshoot and resolve software and hardware issues
- Assist with the deployment and maintenance of Windows, Office 365, Teams, Webex, and helpdesk system
- Collaborate with the IT team to identify and resolve technical issues
- Communicate effectively with users to understand their needs and provide solutions
- Provide timely updates on the tasks assigned.

**Requirements**:

- 2 years of work experience in technical support
- Completion of 3+ year technical training or diploma
- Strong knowledge of Windows, Office 365, Teams, Webex and experience with helpdesk system
- Excellent communication and interpersonal skills
- Ability to multi-task in a fast paced environment and routine duties.
- Strong desire to be a team player
- Ability to maintain discretion and confidentiality.
- Valid driver’s license and ability to travel locally may be required.
- Clarke North America is an equal opportunity employer and believes we will gain through the recruitment and development of staff that represent the broad diversity of the Canadian workforce._

**Salary**: $48,000.00-$52,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- RRSP match
- Tuition reimbursement

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

COVID-19 considerations:
The Company has enacted numerous safety protocols to ensure the safety of the employees supported by protocols for social distancing, mask wearing, hand sanitizing etc.

Application question(s):

- Do you live in Greater Toronto Area or Brampton?

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- Cororate IT: 2 years (required)

Licence/Certification:

- Driver License (preferred)

Work Location: One location

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