Technical Support Specialist
2 weeks ago
**IMMEDIATE OPENING**
Clarke North America div of TFI International_is _premium transportation services provider in Canada. Currently, we are searching for an experienced **Technical Support Specialist **to join our team in the Brampton Office.
**Responsibilities**:
- Troubleshoot and resolve software and hardware issues
- Assist with the deployment and maintenance of Windows, Office 365, Teams, Webex, and helpdesk system
- Collaborate with the IT team to identify and resolve technical issues
- Communicate effectively with users to understand their needs and provide solutions
- Provide timely updates on the tasks assigned.
**Requirements**:
- 2 years of work experience in technical support
- Completion of 3+ year technical training or diploma
- Strong knowledge of Windows, Office 365, Teams, Webex and experience with helpdesk system
- Excellent communication and interpersonal skills
- Ability to multi-task in a fast paced environment and routine duties.
- Strong desire to be a team player
- Ability to maintain discretion and confidentiality.
- Valid driver’s license and ability to travel locally may be required.
- Clarke North America is an equal opportunity employer and believes we will gain through the recruitment and development of staff that represent the broad diversity of the Canadian workforce._
**Salary**: $48,000.00-$52,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- RRSP match
- Tuition reimbursement
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
The Company has enacted numerous safety protocols to ensure the safety of the employees supported by protocols for social distancing, mask wearing, hand sanitizing etc.
Application question(s):
- Do you live in Greater Toronto Area or Brampton?
**Education**:
- AEC / DEP or Skilled Trade Certificate (required)
**Experience**:
- Cororate IT: 2 years (required)
Licence/Certification:
- Driver License (preferred)
Work Location: One location
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