Medical Office Mananger

1 week ago

Waterloo, Canada Revive Cosmetic Clinic Full time

**Job Overview**:
**Responsibilities**:

- **Administrative Oversight**:

- Manage and supervise the day-to-day administrative operations of the medical office.
- Coordinate and oversee the scheduling of appointments, ensuring optimal patient flow and efficient use of resources.
- Maintain accurate and up-to-date patient records, including medical histories, billing information, and insurance details.
- **Staff Management**:

- Recruit, train, and supervise office staff, ensuring a cohesive and effective team.
- Conduct regular staff meetings to communicate updates, address concerns, and promote a collaborative work environment.
- Monitor and evaluate staff performance, providing feedback and implementing corrective action as needed.
- **Financial Management**:

- Oversee billing and coding processes to ensure accurate and timely submission of claims.
- Monitor accounts receivable, implement financial controls, and work to maximize revenue while minimizing expenses.
- Collaborate with billing and coding professionals to address discrepancies and optimize reimbursement.
- **Compliance and Regulation**:

- Stay informed about relevant healthcare regulations and ensure the medical office's compliance with industry standards.
- Develop and implement policies and procedures to maintain compliance with federal, state, and local regulations.
- **Patient Experience**:

- Foster a patient-centered environment by ensuring excellent customer service and addressing patient concerns promptly.
- Implement strategies to enhance patient satisfaction and loyalty, including efficient appointment scheduling and streamlined check-in/check-out processes.
- **Technology and Systems Management**:

- Oversee the implementation and maintenance of electronic health records (EHR) systems.
- Collaborate with IT professionals to troubleshoot and resolve technical issues, ensuring the seamless operation of office systems.

**Qualifications**:

- Bachelor's degree in healthcare administration, business management, or a related field.
- Proven experience in medical office management, with a strong understanding of healthcare regulations.
- Excellent organizational and multitasking abilities.
- Strong leadership and communication skills.
- Commitment to maintaining patient confidentiality and privacy.

**Benefits**:

- Competitive salary
- Health and dental insurance
- Paid time off and holidays

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Administrative experience: 2 years (preferred)

Work Location: In person

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