Appointment Coordinator

6 days ago

Vaughan, Canada Seven View Chrysler Full time

**Duties & Responsibilities**:

- Retrieve customer information & maintain customer profiles with accurate contact information
- Make outbound calls according to daily targets
- Manage large amounts of inbound calls
- Get customer feedback, handle complaints appropriately and provide solutions if necessary
- Make follow-up service phone calls
- Maintain an organized log of calls and appointments
- Upsell vehicle maintenance services
- Provide outstanding customer service
- Responsible for booking service & sales appointments in accordance to schedule
- Writing up loaner / rental agreements for customers
- Provide daily feedback & reports to manager
- Maintain a positive attitude and professional working relationship with team members and management within the work environment
- Automotive knowledge an asset
- Variable duties will apply

Pay: $41,999.00-$43,926.00 per year

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Vaughan, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your work availability?

**Education**:

- Secondary School (preferred)

**Experience**:

- appointment booking: 1 year (required)
- Dealership: 2 years (preferred)
- Customer service: 2 years (required)

Work Location: In person

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