Hotel Guest Service Agent

1 week ago

Vancouver, Canada The Sylvia Hotel Full time

The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to maintain the daily tasks in a busy fast paced hotel.

DUTIES AND RESPONSIBILITIES:

- Portray a friendly, positive attitude and body language
- Greet guests with a smile and answer their questions as required
- Check in and check out guests
- Cash handling
- Anticipate guests needs, respond promptly and acknowledge all guests however busy
- Correspond with previous shift regarding any issues needing attention
- Oversees the day to day hotel operations and will be responsible for executing a flawless guest experience from check in to check out
- Assist in managing all 3rd party booking systems
- Contributes and supports the overall strategic goals and objectives
- Ensures the safety and security of the hotel staff and guests
- Check and investigate any unresolved matters from the day
- Accurate reservation taking
- Weekend and evening shifts are required

QUALIFICATIONS:

- Hospitality experience
- Excellent knowledge of the city, including local events, restaurants, shopping and attractions.
- Strong communication skills in English, both written and verbal essential
- Excellent customer service and communication skills, both verbal and written.
- Computer proficiency
- Demonstrates good judgement, common sense and quick thinking
- Shift flexibility

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$21.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Weekend availability

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

  • Full-time Guest Services Agent

    2 weeks ago

    Vancouver, Canada The Como Hotel Full time

    **Job Title**: Full-time Guest Services Agent **Location**: The Como Hotel - 1825 Comox St, Vancouver, BC **Employment Type**: Full-time 40 hours /week Must be currently residing in BC and legally able to work in Canada. **Job Overview**: The Como Hotel is seeking a friendly, organized, and service-oriented Full-Time Guest Services Agent to support our...

  • Guest Services Agent

    2 weeks ago

    North Vancouver, Canada Seaside Hotel Vancouver Full time

    **NORTH VANCOUVER, BC - **As a Guest Services Agent, you will represent the hotel to the guest throughout all stages of the guest’s stay. Responsibilities include welcoming guests to the establishment and determining their needs, registering guests, assigning rooms, accommodating special requests, assisting with recommendations and reservations for local...

  • Guest Services Agent

    1 week ago

    North Vancouver, Canada Seaside Hotel Vancouver Full time

    **NORTH VANCOUVER, BC - **As a Guest Services Agent / Concierge, you will represent the hotel to the guest throughout all stages of the guest’s stay. Responsibilities include welcoming guests to the establishment and determining their needs, registering guests, assigning rooms, accommodating special requests, assisting with recommendations and reservations...

  • Part-Time Guest Services Agent

    7 hours ago

    Vancouver, Canada The Como Hotel Full time

    Job Title: Part-time Guest Services Agent.Location: The Como Hotel - 1825 Comox St, Vancouver, BC.Employment Type: Part-time 15-30 hours /week.Must be currently residing in BC and legally able to work in Canada.Job Overview:The Como Hotel is seeking a friendly, organized, and service-oriented Part-Time Guest Services Agent to support our day-to-day guest...

  • Hotel Front Desk Agent

    43 minutes ago

    Vancouver, Canada The Sylvia Hotel Full time

    The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...

  • Hotel Front Desk Agent

    50 minutes ago

    Vancouver, Canada The Sylvia Hotel Full time

    The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...

  • Front Desk Guest Services Agent

    1 week ago

    Vancouver, Canada Blue Horizon Hotel Full time

    Job description The Blue Horizon seeks an energetic and enthusiastic Hotel Front Desk Guest Service Agent to join our team. We are well located in the heart of Robson Street with its wonderful variety of shops and eateries for every taste and budget. Our 215 spacious guest rooms are all corner rooms with 2 walls of windows from the cruciform shape of the...

  • Guest Service Agent, Moda Hotel

    2 weeks ago

    Vancouver, Canada Viaggio Hospitality Group Full time

    **Who We Are** Viaggio Hospitality Group is one of British Columbia’s largest hospitality companies and is a leader in providing outstanding food and beverage experiences. We are a growing number of establishments, each with its own unique concept, Viaggio Hospitality Group’s mission is to provide a unified experience of exceptional service, quality,...

  • Hotel Front Desk Agent

    2 weeks ago

    Vancouver, Canada The Sylvia Hotel Full time

    **Company Overview** The Sylvia Hotel Vancouver is a historic gem located on English Bay, adjacent to Stanley Park and just minutes from downtown Vancouver. Established in 1912, this heritage building offers a unique blend of old-world charm and modern hospitality, making it a preferred choice for travelers seeking comfort and quality. **Summary** We are...

  • Hotel Front Desk Agent

    2 weeks ago

    Vancouver, Canada The Sylvia Hotel Full time

    **Company Overview** The Sylvia Hotel Vancouver is a historic gem located on English Bay, adjacent to Stanley Park and just minutes from downtown Vancouver. Established in 1912, this heritage building offers a unique blend of old-world charm and modern hospitality, making it a preferred choice for travelers seeking comfort and quality. **Summary** We are...