Guest Services Agent

7 days ago

Vancouver, Canada Rosedale on Robson Suite Hotel Full time

The Rosedale on Robson Suite Hotel is seeking team members for the guest services area. We are seeking team members that are professional in their work habits and can deal with our guests in a professional manner.

**Job Duties**:

- Responsible for ensuring that our guests are treated in a manner that will create a positive experience and a repeat guest
- Responsible for the proper maintenance of all Guest Services records
- Responsible for guest check-in and departure
- Responsible for proper accounting practices
- Maintaining current knowledge of Vancouver area attractions and points of interest
- Responsible for following all security and safety procedures to ensure the safety of our guests and team members
- Responsible for maintaining proper and efficient communication with various departments within the hotel
- Job Requirements/Qualifications:

- Completion of High School G.E.D. or equivalent
- Completion of Hotel courses would be an asset, such as V.C.C.
- Two years experience in a guest services position
- Night audit experience is an asset
- Fluency in written and verbal English. A second language would be a definite asset. Preference given to those who speak Portuguese, Korean, French, Dutch and/or German
- Must be available to work AM and PM shifts, all days of the week
- Flexibility with shifts is a must
- Knowledge of Microsoft Office
- Knowledge of PMS systems, preferably Royal Suite
- Excellent conflict resolution and negotiation skills
- Salary/Wage: Commensurate with experience
- Job Application Process:

- Applicants that do not already have legal permission to work in Canada will not be considered. Due to the high volume of applicants, only those deemed suitable will be contacted.

  • Guest Service Agent

    2 weeks ago

    Vancouver, Canada OPUS Vancouver Full time

    As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure. Ensuring they have a memorable experience with us by making emotional connections with them. **Responsibilities**: - Greet, check-in, respond to requests and settle accounts while providing exceptional service - Take initiative to add a...

  • Guest Services Agent

    1 week ago

    Vancouver, Canada Level Full time

    We are seeking a Guest Service Agent to join are team at the Level Hotel in Downtown Vancouver. The Guest Service Agent will be responsible for responding to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction. **About the...

  • Guest Service Agent

    5 days ago

    Vancouver, Canada Seasons in the Park Full time

    **About us**: **Storied Seasons in the Park Restaurant is in search of a qualified Guest Services Agent to join our team. We are in the heart of Queen Elizabeth Park at the highest point of Vancouver. We are a busy special occasion fine-dining restaurant, with a loyal following and high standards.** **Responsibilities**: - Greet and welcome guests upon...

  • Guest Services Agent

    2 weeks ago

    Vancouver, Canada Level Full time

    There is an opportunity for a guest services agent to join our team in Vancouver. The Guest Services Agent is responsible for delivering hospitality to registering hotel guests and residential tenants by managing reservations and providing information about rooms, rates, and amenities. **About the company**: **LEVEL** Nestled in the heart of vibrant urban...

  • Guest Services Agent

    1 week ago

    Vancouver, Canada Days Inn Vancouver Downtown Full time

    Must be available for all shift types with no restrictions (including evenings, weekends and overnight shifts). Job Summary: **Responsibilities**: - Greet and welcome guests upon arrival with a friendly and professional demeanor - Assist guests with check-in and check-out processes efficiently - Handle guest inquiries and provide accurate information about...

  • Guest Services Agent

    7 days ago

    North Vancouver, Canada Capilano Group Full time

    **Guest Services Agent** **Department**: Operations **Reports to**: Operations Supervisor (Guest Services Focus) Dedicated to creating experiences our team members and guests are amazed by, the Capilano Suspension Bridge Park is always looking for people who can help bring our mission to life. We are looking for friendly and enthusiastic Park Ambassadors...

  • Hotel Guest Service Agent

    2 weeks ago

    Vancouver, Canada The Sylvia Hotel Full time

    The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...

  • Hotel Guest Service Agent

    1 day ago

    Vancouver, Canada The Sylvia Hotel Full time

    The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...

  • Guest Service Agent

    2 weeks ago

    Vancouver, Canada Level Full time

    **POSITION: GUEST SERVICES AGENT** **JOB DESCRIPTION**: Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction. **LEVEL** - Nestled in the heart of vibrant urban destinations, Level luxuriously spacious modern suites,...

  • Agent-guest Services

    1 week ago

    Vancouver, Canada Marriott International Full time

    **Additional Information** Seasonal Guest Services Agent **Job Number** 23076926 **Job Category** Rooms & Guest Services Operations **Location** Vancouver Marriott Pinnacle Downtown Hotel, 1128 West Hastings Street, Vancouver, BC, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type**...