Front Desk Receptionist
4 weeks ago
**Position**: Front Desk Receptionist
**Location**: STR Auto Services Ltd., 1818 35th St SE, Calgary
**Wage**: Competitive hourly rate (to be discussed)
**About Us**
STR Auto Services Ltd. is a busy, customer-focused auto repair and tire shop offering tire sales, installation, oil changes, and general repairs. We take pride in honest, high-quality work and providing friendly service to every customer.
**Job Summary**
As the Front Desk Receptionist, you will be the first point of contact for our customers in person, over the phone, and online. You will handle reception duties, support shop operations, assist with tire sales preparation, and help manage our social media presence.
**Key Responsibilities**
Greet customers warmly and professionally when they arrive at the shop
Schedule and confirm appointments and service bookings
Provide accurate information on services, prices, and promotions
Prepare and process work orders, invoices, and payment transactions
Maintain accurate customer records and files
Coordinate with technicians to keep customers updated on job status and estimated completion times
Keep the front counter and waiting area clean, organized, and welcoming
Perform daily inventory checks of tires and rims
Prepare tires for sale by cleaning, photographing, and recording details (size, brand, condition, price)
Create and post advertisements for tires on social media platforms and the company website
Respond to messages and inquiries on social media promptly and professionally (e.g., Facebook Marketplace, Instagram, company pages)
Update product listings and remove sold items as needed
Assist with general administrative tasks such as filing, data entry, and ordering office supplies
Support other shop and office tasks as needed
**Qualifications & Skills**
- Previous experience in a receptionist or customer service role (auto shop or retail experience is an asset)
- Strong communication, organizational, and multitasking skills
- Friendly, professional, and customer-focused attitude
- Ability to work independently and show initiative
- Reliable and punctual
- Physically able to assist with moving or preparing tires occasionally
**Working Conditions**
- Work hours: 9 AM - 5PM (some weekends may be required)
- Indoor front counter environment; occasional light shop support tasks
**Why Join Us?**
✔ Friendly, supportive team atmosphere
✔ Opportunity to grow with a busy, expanding shop
✔ Employee discounts on tires and services
✔ Variety of tasks to keep the workday interesting
**How to Apply**
Pay: $17.00-$20.00 per hour
**Benefits**:
- On-site parking
- Store discount
**Language**:
- Mandarin (preferred)
Work Location: In person
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