Assistant Manager
1 week ago
At Park & Fifth, our mission is to create contemporary, fashion-forward, and beautifully made pieces. We’re redefining bridal, bridesmaid, and occasion wear by blending timeless, feminine styles with modern lines and clean silhouettes.
We are looking for a fashion-forward, energetic, accountable, and people-centric individual to join our Vancouver store leadership team as an Assistant Manager.
This is a fantastic opportunity for someone who thrives in a dynamic retail environment, loves fashion and styling, and wants to play a key role in delivering an exceptional customer experience.
**Location**: 439 Railway Street, Vancouver, BC, V6A 1A7**Availability**: This is a full time role with weekend coverage required.
**Compensation**
**Salary**:$55,000.00 - $60,000.00 depending on experience
**Bonus**:Twice annually, sales based
**Benefits**:Healthcare benefits though our provider Equitable Life
**Vacation**:3 weeks vacation annually
**Clothing Allowance**:60% employee discount and free product seasonally
**What You’ll Do**
As the Vancouver Studio Assistant Manager, you will support the Store Manager and lead the team in ensuring a seamless customer experience and strong studio operations. Your responsibilities include:
**Customer Engagement & Service**
- Lead studio appointments and assist walk-in clients, providing styling expertise and in-depth product knowledge across our Social, Un-Bridesmaid, and White Collections.
- Handle inquiries, concerns, and complaints with professionalism and care.
- Monitor client interactions, offering coaching and support to maintain the highest service standards.
**Sales Management & Strategy**
- Partner with the Store Manager to understand and achieve sales targets.
- Track performance, analyze trends, and implement initiatives to drive revenue and profitability.
- Motivate and coach team members to exceed goals.
**Inventory & Operations**
- Oversee inventory processes, including receiving, organizing, and replenishing merchandise.
- Conduct stock checks and ensure accurate records.
- Support with inventory counts, pullbacks, and destocks.
**Store Presentation**
- Maintain visual standards, ensuring displays and studio spaces reflect our brand’s aesthetic.
**Team Supervision & Development**
- Supervise, delegate, and support sales associates, ensuring policies and procedures are followed.
- Lead pre-shift and one-on-one touch bases to foster team engagement and communication.
- Support onboarding and training of new team members.
**Marketing & Promotion**
- Assist in implementing in-store marketing initiatives to drive traffic and brand awareness.
**Budget & Reporting**
- Support labor and studio expense management to ensure efficient operations.
- Communicate customer feedback, operational issues, and team updates to senior leadership.
**Key Holder Responsibilities**
- Perform opening and closing duties, including securing the store and managing alarms.
**Physical Requirements**
- Ability to stand for long periods and lift up to 30 lbs.
**What We’re Looking For**
- A natural leader with strong interpersonal and communication skills.
- Retail or customer-facing leadership experience (fashion experience a strong asset).
- Proven ability to drive sales while delivering an exceptional client experience.
- Highly organized, adaptable, and motivated by team success.
- Passionate about fashion, styling, and helping people look and feel their best.
**Why Join Park & Fifth?**
- Be part of a growing, innovative brand that’s redefining modern occasion wear.
- Work with a passionate, creative, and collaborative team.
- Employee discount on our collections.
- Opportunities for growth and development within the company.
**Job Types**: Full-time, Permanent
Pay: $55,000.00-$60,000.00 per year
**Benefits**:
- Company events
- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care
Application question(s):
- Are you comfortable and willing to commute to East Vancouver?
**Experience**:
- Management: 1 year (required)
- Fashion retail: 2 years (preferred)
Work Location: In person
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