Showroom Receptionist/sales Assistant
1 week ago
Addington Developments is a fast growing and highly entrepreneurial Canadian real estate developments company, headquartered in Toronto, Ontario.
Personal growth of our employees is a top priority for Addington; we provide mentorship and trainings to help our people succeed beyond their day-to-day duties. 80% of our employees are with us since the beginning of the company. For this role we are recruiting, we offer ample opportunities for the development of sales and marketing skills and even promotions to related positions.
Sales Office location: 268 Sheppard Avenue West, Toronto, Ontario
**Job description**:
- Reporting directly to the Sales Department, the Showroom Receptionist/Sales Assistant is responsible for a broad range of duties.
- First impression of the showroom, meet and greet in an engaging manner
- Responsible for opening and closing of the showroom
- Ensure the appearance of the showroom and all meeting areas are always neat, tidy, and showcased with a first-class presentation
- Greet visitors to the showroom in a friendly, professional and attentive manner
- Provide exceptional customer service and VIP experience for scheduled guests (including making coffee, meeting area set up, offering beverages, etc.)
- Handle customer’s questions and concerns professionally and courteously
- Provide accurate and immediate responses to all requests by customers
- Ensure complete customer satisfaction
- Accurately book, change, confirm and cancel appointments
- Assist with promotion of company products and services
- Record and maintain client database
- Manage and maintain sales team’s schedule
- Provide administrative support to Sales and Marketing team, assisting the sales team/colleagues where necessary in performing their duties
- Provide remote assistance to our head office in Toronto
- Monitor front desk office supplies, restocking lobby brochures and pamphlets, keep counters cleared and water plants as needed; other miscellaneous things include but are not limited to coffee machine set up and cleaning, emptying the dishwasher, stocking of fridge etc.
**Education**:
High School Diploma. University degree preferred but not required.
**Experience**:
- Minimum 1-2 years’ experience in front-line customer service, marketing, or sales
- Hospitality, showroom, or sales center experience a strong asset
**Skills**:
- Exceptional communication and interpersonal skills
- Ability to communicate to a diverse group of people in various roles
- A self-starter and a multi-tasker while still being flexible and adaptable to change
- Able to work independently and without constant management
- Able to work under the pressure of constantly-changing priorities and unanticipated urgent demands
- Excellent computer skills with Microsoft office software (Outlook, Word, Excel and PowerPoint)
- High-level attention to detail
- Ability to work in a polished, front facing hostess/host type position
- Passionate, energetic, and amicable.
**Travel**: No / Day travel might be required within Ontario to our different sales office
**Job Types**: Full-time, Permanent, Fixed term contract
**Salary**: From $20.00 per hour
**Benefits**:
- Company events
- On-site parking
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- North York, ON M2N 1N3: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 3 years (required)
- receptionist: 3 years (required)
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