Retail Lending Administrator

4 days ago

Langley, Canada First West Credit Union Full time

We are currently seeking a Retail Lending Administrator to join our team.

**Here’s what would be included as a part of your typical day**
- **Process Control**: Ensures procedures, processes, systems and controls are adhered to and completes efficient processing of transactions while optimizing service delivery and mitigating risk. Ensures all department processes are completed within established quality and service standards.
- **Retail Loans**: Performs administrative tasks related to setting up and advancing retail loans and prepares required documentation for retail credit and mortgage transactions; verifies registers, renews, discharges and administers all required security and searches. Reviews out of order and watch list, as required; processes draws and verifies funding disbursements; generates loan security; registers and maintains personal property security assignments (PPSA) and other duties, as required. Ensures any deficiencies are detected, tracked, and resolved effectively.
- **Branch Support**: Provides expertise to internal customers, members, and other parties on the processing requirements and the status of retail lending transactions and product requirements; responds to inquiries from branch staff and resolves or refers related problems including outstanding and incorrectly processed transactions.
- **Administrative Support**:Performs general office duties including scanning documents, spreadsheet data entry, processing incoming mail and reports, filing and file maintenance, word processing, photocopying and other administrative duties.

**Required Skills, Experience & Qualifications**
- High school diploma required
- 1+ years retail/customer service experience required
- Proven ability to work independently and solve problems using common sense and sound judgment
- Strong attention to detail and a high degree of accuracy
- Demonstrated effective time management and organization skills with the ability to multi-task
- Proven effective communication skills both verbal and written
- Proficient with computer software programs e.g. MS Office
- Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

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