Front Desk Administrator

ERCO Worldwide has operated for over 100 years, focused largely on the production and supply of in-organic products along with technology for the production of chlorine dioxide. Today, ERCO’s major business areas include sodium chlorate, chlor-alkali products, sodium chlorite, and chlorine dioxide technology.
The ERCO business serves a number of key customer segments including pulp and paper, food, energy, agriculture, water treatment, airport de-icing, fertilizers and specialty chemicals.
Front Desk Administrator
**Employment Type**: Full-Time Permanent
**Location**: Mississauga (Onsite)
**Hours**: 37.5 hours / week
**Salary**: 57 - 60k +bonus
Get To Know Us
ERCO Worldwide’s century-long tradition of excellence has firmly established its reputation for providing reliable, intelligent, and environmentally responsible manufacturing on a global scale. As one of the largest suppliers of Chlorine Dioxide technology in the world, we are devoted to building genuine customer relationships and delivering innovative, sustainable chemical solutions that improve lives and the health of our planet. Grounded in our commitment to sustainability, we serve multiple industries such as pulp & paper, oil & gas, agriculture, food processing, water treatment and more It’s our goal to make everyone’s lives more productive, convenient, enjoyable, and safe.
**Our Vision**:
To be a leader in delivering innovative and sustainable chemical solutions that improve lives and the health of our planet.
**Our Mission**:
We endeavour to provide unmatched value and expertise through sustainable, intelligent, and reliable products and solutions, creating genuine customer relationships.
**Our Values**:
**Consistent and Dependable**: Customers can expect excellence from ERCO. We deliver reliably, operate safely, and care about our customers’ success.
**Knowledgeable and Innovative**: ERCO helps evolve and improve our industry through thought leadership, manufacturing and product innovation, and proven expertise.
**Proactive**: ERCO makes decisions that ensure sustainable health for our employees, customers, and environment.
To learn more click here.
**Join The Team**:
We are looking for a customer service oriented Front Desk Receptionist to join our Human Resources team The Receptionist will be a brand ambassador and the first point of contact for ERCO Worldwide at the Corporate Office and over other channels of communication. Managing the front-desk in-person on a daily basis (M-F), the Front Desk Administrator will be responsible for office administration, mail and courier shipping, coordinating events, vendor liaison, invoice processing and other administrative duties as assigned.
This is a full-time permanent position at our Mississauga Corporate Office with occasional visits to our R&D facility located at 335 Carlingview Drive, Etobicoke.
**The Role**:
Reception/Administrative duties
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
- Carrying out safety orientations with all visitors to the office.
- Acting as ERCO's Emergency Contact with the landlord.
- Responsible for the control, maintenance, and management of all communications for the on-floor staff information screens throughout the two floors.
- Maintaining office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Performing other administrative duties such as filing, photocopying, transcribing, faxing and ordering business cards

Facilities Management
- Organizing, distributing, and collecting mail and courier shipments daily through the building mailroom.
- Responsible for ordering and managing office supplies inventory, which will require lifting between 5 kg and 10 kgs.
- Maintain common areas by conducting routine cleanliness checks (lunch room, washroom, hallways, meeting rooms etc.), ensuring housekeeping standards are maintained.
- Supporting department leaders with catering requirements upon request and ensuring the correct cost centres are given to Finance.

**The Person**:

- Post graduate degree/diploma in Business Administration is required
- 1-3 years of working experience in an office environment is an asset
- Proficiency in Microsoft Office Suite
- Solid written and verbal communication skills

**The Value You Bring**:

- Exceptional customer service
- Strong relationship builder - collaborative, team-builder
- Focused and results driven, transparent, and articulate
- Resilient - can adapt to changing environments/technology
- Proactive - takes initiative, creative, stays ahead of the curve, enthusiastic, inspirational

What you’ll love about us
**Competitive Benefits**:
We take pride in providing our employees with a competitive compensation package to help promote your wellbeing and that of your family. Here are some of the perks we offer:

- Company Paid Health and Dental Benefits on Day 1
- Health Care/Wellness S