Campus Operations Coordinator

1 week ago

Vancouver, Canada JCI Institute Inc. Full time

**Campus Operations Coordinator**

**Location**: Vancouver, BC
**Employment Type**: Full-Time, On-Site
**Department**: Campus Front Desk

**About JCI Institute**

JCI Institute is one of Canada’s leading career colleges for the creative industries, offering industry-driven programs in Fashion, Design, Makeup, Hair, and Esthetics. We believe in creating a learning environment that’s vibrant, professional, and student-centered. Our team is committed to delivering an outstanding campus experience for both students and clients—and we’re looking for someone equally passionate to join us.

**Position Overview**

The **Campus Operations Coordinator** is the welcoming face of JCI and the operational heart of the school. This dynamic, multi-skilled role leads the Front Desk team and ensures the day-to-day campus experience runs smoothly for students, staff, and guests.

You’ll be responsible for managing a small part-time team, supporting students, instructors and department leads, maintaining a professional and warm reception environment, and overseeing a variety of administrative and operational tasks. If you're organized, people-focused, and love keeping things running efficiently behind the scenes—you’ll thrive here.

**Key Responsibilities**

**Front Desk & Guest Experience**
- Provide a warm, professional, and welcoming environment for students, staff, and guests.
- Oversee and support front desk staff, including scheduling, training, and performance support.
- Maintain high standards for front-of-house presentation and client service.

**Student & Instructor Support**
- Act as a go-to resource for student questions, requests, and problem-solving.
- Support instructors with administrative needs including typing, printing, attendance tracking, and supply coordination.
- Proactively manage student communication and redirect inquiries to the appropriate departments when needed.

**Administration & Operations**
- Manage general administrative functions such as attendance, recordkeeping, appointment scheduling, supply ordering, and database upkeep.
- Coordinate student check-ins, document requests, and front desk support for admissions and student transcripts and credentials.
- Support operational processes such as new student intake, graduation prep, and campus events.

**Team Leadership**
- Lead, coach, and support part-time front desk staff with a focus on hospitality, efficiency, and teamwork.
- Implement and maintain systems and processes to ensure smooth day-to-day administrative operations.
- Collaborate with department heads to support cross-functional campus needs.

**What You Bring**
- 2+ years of experience in administration, front-of-house, or customer service roles—ideally in education, hospitality, or retail.
- Team leadership experience is an asset.
- Exceptional communication skills—friendly, professional, and confident.
- Calm under pressure, solutions-focused, and organized with great attention to detail.
- You’re a people person with a warm, positive attitude and a passion for creating an excellent experience.

**Why Work at JCI?**
- A creative, vibrant, and purpose-driven campus culture.
- Opportunity to lead a small team and make a visible impact.
- Work closely with passionate educators and emerging artists.
- Full-time schedule with weekends off.
- Benefits after probationary period.
- Annual Compensation: $52,000 - $55,000 (based on experience)

Pay: $52,000.00-$55,000.00 per year

**Benefits**:

- Paid time off

Work Location: In person

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