Clerk I, Pharmacy

Compensation Pay Range:
$23.97-$29.46

Job Description:
- Provides clerical support services, ensures confidentiality and efficient conduct of business through the pharmacy department.
- RESPONSIBILITIES
- Greet CHEO employees, visitors, patients and their families, identify the need and the urgency of the requests, provide information as required and notify the appropriate person to ensure the smooth functioning of the pharmacy reception area.
- Receive and screen incoming calls to the pharmacy department, assess the urgency of the calls, provide information as required to the caller, take messages or refer the caller to the appropriate person.
- Liaise with staff and coordinate retrieval of internal responses for matters requiring a reply.
- Maintain continuous personal awareness of the Departments activities to interpret and direct for disposition, inquiries and directives from other services and the public by providing assistance and required information verbally and/or in writing.
- Deliver medications within Pharmacy department, kidcare, and to the clinical ward in a timely and appropriate manner.
- Provide support to the pharmacy staff on pharmacy non-regulated tasks.
- Scan all paper files to patient chart.
- Maintain files and order supplies as required within the areas of the department.
- Photocopy, collate, fax and distribute documents. Proofread documents for grammar and spelling.
- Type, transcribe dictated correspondence and format electronically based reports and correspondence; prepare spreadsheets; prepare documents for review.
- Analyse and prioritize incoming mail and documents; distribute appropriately.
- Establish, develop, and maintain various internal office support systems such as electronic databases, tracking systems, filing systems, monthly reports, BF systems, and confidential files.
- Participate in staff and pharmacy technician meetings, departmental planning and communication activities, and special project assignments as required.
- Participate in pharmacy quality assurance activities.
- Keep work areas clean, organized, and functional.
- Work cooperatively with all colleagues, promoting and maintaining harmonious inter and intra departmental relationships
- Perform other duties as assigned.
- QUALIFICATIONS
- Police Record Check (PRC) (Essential)
- High School Diploma (Essential)
- Minimum six (6) months of related experience (Essential)
- Comprehensively use software including wordprocessing, spreadsheet, presentation, electronic mail.(Essential)
- Take steps to ensure timely completion of tasks by adjusting priorities as required. (Essential)
- Adapt to changes to meet requirements. (Essential)
- Communicate effectively and concisely, both orally and in writing. (Essential)
- Work independently (Essential)
- Research, collate, analyze and/or summarize information. (Essential)
- Deal effectively with internal and external customers. (Essential)
- Exercise sound judgement, discretion and a high degree of confidentiality. (Essential)
- Bilingual (English/French) (preferred)
- Please note you will be represented by the Ontario Federation Healthcare Workers - Laborers International Union of North America, (OFHCW-LiUNA).
- CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID-19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID-19 booster shots when eligible to protect against the spread of COVID-19. Upon hiring, presentation of government issued documentation confirming full vaccination must be provided, or presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.
- CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.
- Should you require accommodation during any phase in the recruitment process, please contact Human Resources at- All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
- We thank all those who apply, however, only those to be interviewed will be contacted.
- RÉSUMÉ DES FONCTIONS
- Le ou la titulaire fournit des services de soutien administratif et veille à la confidentialité et au fonctionnement efficace des affaires dans tout le service de pharmacie.
- RESPONSABILITÉS
- Accueillir les employés de CHEO, les visiteurs, les patients et leurs familles, établir le besoin et l’urgence des demandes, fournir l’information au besoin et aviser la personne appropriée afin d’assurer le bon fonctionnement de l’aire de réception de la pharmacie.
- Recevoir et filtrer les appels entrants au service de pharmacie