Residential Property Coordinator

**Overview**

**Position Overview**

The **Property Coordinator** supports the property management and leasing teams through administrative excellence, accurate property advertising, and superior communication. This position plays a key role in ensuring listings are current and engaging, furnished inventories are properly tracked, and owner and tenant relations are managed efficiently.

This is a highly administrative and phone-based role — requiring strong interpersonal, technological, and multitasking abilities.

**Key Responsibilities**

**1. Leasing & Marketing Support**
- Create, update, and maintain accurate property listings across multiple platforms (Rentfaster, company website, Facebook, etc.).
- Ensure all ad details — pricing, availability, photos, and descriptions — are current, compelling, and error-free.
- Monitor ad performance, adjust strategies, and prepare weekly advertising and vacancy reports.
- Assist with furnished suite marketing — ensuring furniture inventories and amenity lists align with ads and on-site conditions.
- Support leasing initiatives with accurate data entry, inquiry tracking, and lead follow-up.

**2. Furnished Inventory**
- Maintain an up-to-date database of all furnished inventory, including condition tracking and replacement schedules.
- Coordinate with cleaning, maintenance, and staging teams to ensure furnished suites are guest-ready.
- Manage or support short-term listings (Airbnb experience considered a strong asset).
- Oversee check-in/check-out documentation, photo records, and damage reporting for furnished and short-term units.

**3. Administrative & Tenant Coordination**
- Act as the primary contact for tenant inquiries, service requests, and general communications.
- Prepare leases, renewals, rent increase notices, and other documents in compliance with company policies and provincial legislation.
- Schedule and coordinate move-ins/outs, key handoffs, inspections, and file updates.
- Maintain organized digital and physical tenant files with accuracy and attention to confidentiality.

**4. Reporting & Owner Support**
- Generate and distribute reports on:

- Advertising performance and inquiries
- Rent roll and owner statements
- Vacancy and lease renewals
- Track and communicate unit status, upcoming renewals, and owner approvals for renewals or project work.
- Assist in preparing owner update packages and summaries.

**5. Maintenance & Vendor Coordination**
- Create and track maintenance work orders; follow up with tenants and vendors for timely completion.
- Manage vendor scheduling and access coordination.
- Reconcile invoices within portfolio and ensure accurate recordkeeping.
- Maintain the maintenance board and update internal systems daily.

**6. Operational Excellence**
- Support Property Manager
- Contribute to continuous improvement of administrative systems and communication practices.
- Escalate issues or delays promptly to the Property Manager.

**Qualifications**
- Vehicle is required.
- 2+ years of experience in property management, leasing coordination, or real estate administration preferred.
- Month end availability is required.
- Strong attention to detail and accuracy in data, ads, and documentation.
- Experience with short-term rental platforms (e.g., Airbnb) is a strong asset.
- Tech-savvy and proficient in property management software (Buildium, Yardi, or similar), Microsoft Office, and online advertising platforms.
- Exceptional communication, interpersonal, and multitasking skills.
- Ability to prioritize competing tasks and manage time effectively in a fast-paced environment.
- Knowledge of the Residential Tenancies Act and leasing best practices.

**Benefits**
- Dental care
- Extended health care
- Employee assistance program
- Paid time off
- On-site parking

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Application question(s):

- Do you have a vehicle?

**Location**:

- Edmonton, AB T5N 1S5 (preferred)

Work Location: In person