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Inside Sales Representative

2 weeks ago

Woodbridge, Canada Deckmart Full time

DECKMART is a premier specialty store for outdoor building materials. Our expertise includes Composite and PVC decking, Wood and Engineered wood, Fiber cement and stone Siding, Composite, Aluminum, Glass, and Steel railing, Metal & Composite Fencing, Outdoor and Landscape Lighting, PVC trim and molding, various installation tools, hardware, accessories, and other cutting-edge products and solutions. We are dedicated to providing outstanding customer service and innovative products to our clients.

DeckMart Building Supplies is dedicated to delivering top-quality products and prioritizes a people-first approach for its employees. The company prides itself on fostering a positive work environment where team members feel valued and supported. DeckMart offers competitive benefits, opportunities for career growth, and emphasizes continuous development as specialists. This approach ensures that employees contribute to the company's success while achieving their personal and professional goals.

The scope of this role is to provide clients with quality customer service, expertise and product knowledge. This will be achieved by establishing rapport with customers, while obtaining a strong understanding of our product lines to recommend specific items and alternatives. You will also perform estimates and material takeoff to assist in product sales.

**Requirements**:

- Assisting with product sales by recommending specific items and alternatives.
- Preforming estimates and material takeoff.
- Following up with clients before and after the successful sale to provide ongoing support and to resolve any problems or questions.
- Coordinating with staff and customers to identify the optimal delivery date.
- Providing information on the availability of in-stock/out-of-stock items and the projected delivery date from vendors.
- Identifying customer needs and ways to meet them effectively.
- Preparing rough sketches and offers that meet specific customer needs or budgets.
- Contacting regular and potential customers to provide information on new or arrived products by demonstrating new product features.
- Showcasing the display and product samples.

**Qualifications**:

- 2+ years of experience in the sales field, preferred.
- Basic math skills.
- Construction or Building Materials background is preferable.
- Strong written and verbal communication skills.
- Strong problem solving and support skills.
- Exceptional customer service skills and sales aptitude.
- Ability to learn our new or existing products as well as their pricing, descriptions, and usages.
- Ability to learn and use the company’s business processes (inventory and CRM system).

**Benefits**:

- Please no recruitment agencies_

**Job Types**: Full-time, Permanent

Pay: from $22.00 to $25.00/hour

Additional pay:

- Commission pay
- Overtime pay

**Benefits**:

- Medical
- Dental
- Vision Care
- RSP matching
- Parking

Work days:

- Monday to Friday
- Saturdays 10am to 2pm (rotation)

**Experience**:

- Retail sales: 2 years (required)
- Commercial construction: 1 year (preferred)
- Direct sales: 1 year (required)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: From $22.00 per hour

Additional pay:

- Commission pay
- Overtime pay

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Retail sales: 2 years (required)

Work Location: In person