Program Coordinator, Leadership

**Classification & Regular Hours**: Hours per Week: 35 Salary Grade 13: $61,250 - $72,020; commensurate with experience Please note, this is a 2-year contract opportunity with a benefits package **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference. **About Us**: Student Experience fosters equitable learning environments in which all students can thrive to their full potential. Through our commitment to integrating research, theory, and practice across all of the programs, resources, and supports we provide, Student Experience leads an ecosystem of people, places, and spaces that empower student thriving. Our vision is for all Mustangs to discover their personalized pathway through Western’s rich, holistic learning environment; engage in brave conversations with our diverse community on and off campus, and develop the courage to be uncomfortable without fear of failure in order to thrive throughout their degree and after graduation. The Leadership & Learning Pillar champions student thriving by encouraging students to become critically engaged learners. Through a commitment to diverse ways of knowing, being, and doing, we support students as they explore their academic and professional pathways. Our vision is for students to discover and build upon their strengths, engage in classroom and community learning, and learn to navigate failure in order to thrive. **Responsibilities**: Western University is a destination of choice for high-performing students, and we aim to ensure our program offerings respond effectively to the current and future needs of our students. The Program Coordinator will support the administrative, financial, human resources, and logístical functions of programs within the Leadership & Learning pillar. The role will support the development and implementation of strategies for program initiatives, and ensure the successful implementation of all aspects of the pillar’s programs and services. The Program Coordinator will collaborate to develop communications and marketing materials and strategies aimed at enhancing the reputation and awareness of the programs. The role will also support program budget development processes and subsequent monitoring, as well as the design, implementation, continuous improvement, and expansion of program offerings. **Qualifications**: **Education**: - Undergraduate Degree in Education, Higher Education or other relevant discipline **Experience**: - 3 years experience supporting the development and delivery of programs and services - Experience providing administrative support and coordination in a large complex organization - Experience in a higher education institution is preferred - Experience with academic policies and procedures is preferred Knowledge, Skills & Abilities: - Knowledge of best practices for assessing, developing and implementing new programs, processes and practices - Familiarity with financial budgeting, and Human Resources principles and practices - Ability to effectively present information, and conduct training sessions and workshops - Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience - Capacity to support and demonstrate openness to persons of diverse backgrounds and beliefs - Ability to understand customer needs and expectations and provide excellent customer service to directly and indirectly satisfy expectations - Attention to detail with an ability to retrieve, analyze and synthesize sizable amounts of data, while ensuring that information is accurate and comprehensive - Commitment to ongoing professional development with a desire to take on new challenges - Ability to multi-task and maintain an organized and effective personal work environment - Ability to ensure expenditures and resources are within allotments, and to make appropriate modifications when required - Ability to work within a flexible schedule to accommodate the University’s events and activities - Intermediate computer skills in Microsoft Office Suite - Ability to handle complex, ambiguous situations with diplomacy, calmness and good judgment **Western Values Diversity**: Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194. **Please Note**: We thank all applicants for their interest; however, only those chosen for an interv