Program Coordinator

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: Level P

**About Western**:
**About Us**:
Undergraduate Medicine is one of nine programs within the Education Portfolio in the Dean’s Office at the Schulich School of Medicine & Dentistry (SSMD). The Undergraduate Medical Education (UME) program is a four-year program which qualifies students for the MD degree. The Undergraduate Medical Education (UME) Program coordinates all aspects of the MD program. The MD curriculum is delivered across multiple communities in South-western Ontario, including the city of Windsor.

**Responsibilities**:
The Program Coordinator (Assessment Coordinator) will work closely with the Curriculum Support Team and Faculty Lead, Assessment to support student assessment across all four years of the undergraduate medical education program by developing and implementing tools and processes for the Program, ensuring adherence to program standards. The role will provide support for the operational leadership, vision, and direction for SSMD assessment practices and tools in support of the academic vision of the MD Program. The Program Coordinator will provide support for the analysis and reporting of evaluation data, and provide expertise in the development of program-specific evaluation tools to ensure continuous improvement and compliance with accreditation standards. The role will ensure the effective day-to-day scheduling, facilitate the logístical functions of the program, administer detailed tasks and projects, contribute to the development and implementation of revised policies and procedures, and act as a first point of contact for internal and external inquiries.

**Qualifications**:

- Education:
- 3 Year University Bachelor’s Degree in Actuarial Science, Business Administration, Analytics or relevant discipline
- Experience:
- 4 years’ experience providing academic administrative support and coordination of post-secondary assessment processes including experience with databases and statistical analysis
- 3 years’ experience coordinating assessment processes in medical education in a higher education institution preferred
- Knowledge, Skills & Abilities:
- Knowledge and understanding of accreditation standards and of current and future assessment methodologies in an educational environment (such as those related to content testing, delivery, and e-Learning)
- Familiarity with best practices for assessing, developing and implementing new business processes and procedures
- Ability to ensure expenditures and resources are within allotments, and to make appropriate modifications when required
- Project management skills to manage multiple projects simultaneously from conception to completion within tightly prescribed timelines
- Ability to collaborate and develop credible relationships with a wide variety of individuals
- Communication skills with an ability to complete detailed analytics and reports
- Ability to work in a manner that models best practices in confidentiality standards
- Analytical skills to accurately interpret and integrate report data from various sources
- Ability to produce high-quality results and workable solutions that meet client needs
- Attention to detail with an ability to retrieve, analyze and synthesize sizable amounts of data, while ensuring that information is accurate and comprehensive
- Commitment to ongoing professional development with a desire to take on new challenges
- A well-defined sense of diplomacy, including solid negotiation and conflict resolution skills
- Ability to multi-task and maintain an organized and effective personal work environment
- Capacity to consider issues from the perspective of others
- Ability to work within a flexible schedule to accommodate the Unit’s events and activities
- Ability to provide guidance to assist others in solving complex problems
- Personable and courteous in working relationships with colleagues, students and the public
- Ability to identify opportunities for improvement and actively support change initiatives
- Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful and diplomatic manner

**Union Statement**:
**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.