Billing & Payment Specialist

- Who Are We?


- Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

- Job Category
Operations

- Target Openings
1


- What Is the Opportunity?


- What Will You Do?
- Daily balancing and reconciliation of payments, cheque printing and bank deposits.
- Acts within approved Authority limits as outlined by the business.
- Corresponds with customers, Business Centers, and financial institutions via written and/or phone.
- Contributes to production performance and quality practices to achieve positive results.
- Identifies, defines and implements production performance and quality standards for continuous improvements.
- Researches, resolves, and reconciles discrepancies with Business Centers, customers, and financial institutions.
- Reconciles transactions with the billing system, performs billing-related research, and coordinates settlements. Examples include researching and handling payments or refunds, resolving problems related to financial transactions, and resolving billing or banking discrepancies.
- May prepare journals entries where necessary.
- May lead, assign work or train and provide guidance to others.
- May complete ad-hoc requests.
- Identifies current or future problems or opportunities.
- Analyzes, synthesizes and compares information to understand issues, identify cause/effect relationships and explore alternative solutions to support sound decision making.
- Perform other duties as assigned.
- College diploma or University degree or equivalent work experience preferred.
- Two or more years of experience in a Billing or accounting environment preferred.
- Intermediate customer service skills.
- Intermediate verbal, written, and listening communication skills.
- Thorough Large volume transaction experience preferred.
- Intermediate accounting.
- Intermediate MS Word and Excel skills.

What is a Must Have?
- High school diploma or equivalent required.
- One year work experience in Billing or Accountin required.

What Is in It for You?
- Health Insurance: Employees and their eligible family members - including spouses, partners, and children - are eligible for coverage from the first day of employment.
- Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services and other resources to support your daily life needs. Through Life Balance, you’re eligible for free counseling sessions with a licensed therapist.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

- Equal Employment Opportunity Statement
Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

so we may assist you.