Front of House Shift Leader

4 days ago


Guelph, Canada The City of Guelph Full time

Why Guelph:
The City of Guelph is a vibrant and diverse community with a unique sense of place located in southern Ontario along the Innovation Corridor that runs between Toronto and Kitchener-Waterloo. We are also one of Canada’s fastest-growing cities with a projected population increase from 135,000 people to almost 170,000 in the next 10 years. Guelph is consistently ranked as one of the best places in Canada to live, work, and play—all good reasons to consider a career in this beautiful city.

Located in the heart of downtown Guelph, the River Run Centre is a magnificent performing arts center that opened in October 1997. The Centre houses a 786-seat Main Stage Theatre, the 225-seat Studio Theatre and the large Canada Company Hall, a communal lobby which is also multi-purpose.

Position Overview:
**Hours of Work**
10-20 hours per week, shifts will vary and are primarily evenings and weekends (including holidays).

**Duties and responsibilities**
- Overseeing the individual levels of the theatre.
- Supervising staff and volunteers.
- Liaison with client and Tech services to confirm event details.
- Addressing patron concerns/issues.
- Preparing cash floats and event deposits.
- Briefing staff and volunteers on events in the building.
- Preparing post-show related paperwork.
- Responsible for leading building evacuation and handling other emergency situations.
- Securing building end of event.
- Other duties as required

**Qualifications**
- Completion of a Grade 12 Diploma.
- Excellent customer service skills.
- Ability to work well with staff and volunteers in a team environment.
- Knowledge of theatre and concession services.
- Comfortable handling cash and bar inventory.
- Proficient in Word and Excel.
- Experience with POS systems including Debit/Credit.
- Capable of multi-tasking.
- Ability to work under pressure.
- A professional and positive attitude when dealing with staff, volunteers, clients and patrons is essential.
- Ability to work without supervision.
- Current Smart Serve Certification.

**Rate**
$24.30 - $25.58 per hour

**How to apply



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